Senior Process Consultant - Hinduja Global Solutions, Mysuru - Mysuru
(2022-10 - 2026-04)
Working on SAP concur, world's leading brand for integrated travel, expense and invoice management solutions.
- Process Invoices for the clients through SAP CONCUR.
- Handling activities like Invoice processing(EDI and manual).
- Tools : SAP CONCUR.
- To process Vendor Invoices accurately, to ensure timely payments of these invoices.
- To review and validate essentials of valid Invoice like supplier details,PO,bank account,invoice number,invoice date,etc..
- 2-way and 3-way invoice matching for vendor invoices.
- Ensuring and adhering to 100,/. compliance with Audit and any other regulations.
- Validating and Escalating the report related issues with end-user.
- Achieving daily targets and assign KRA,KRA includes maintaining of quality of atleast 97,/., along with 0 escalations.
Assistant Teacher - 22nd Century Public School, Mysuru - Mysuru
(2020-01 - 2022-12)
- Increased student engagement by 30% through the development of interactive, project-based learning units. Implemented differentiated instruction techniques, resulting in a 15% improvement in math scores for diverse learners, managed a classroom of 25+ students.
- Handled subjects - Mathematics, Science, English and Computer Science
Chat Process consultant for domain handling - Glowtouch technologies, Mysuru - Mysuru
(2022-06 - 2022-10)
- Managed 80 daily customer interactions via live chat for Domain related and website related issues.
- Guided users through website navigation to locate products and complete purchases.
- Resolved technical issues and billing disputes through real-time chat.
Digital creator and Content Writer - Kings Rampage clothing brand - Actor Kiran Raj
(2022-01 - 2022-04)
- Hands on word press, Instagram captions and descriptions, keywords SEO, Product details for website.