Vatsal Jain

Administration and Business Operations professional with hands-on experience spanning institutional administration, Founder's Office operations, IT and software coordination, transportation management, MIS, CRM, website management and project execution. Currently working directly with the Founder at Social Solicitors, coordinating multiple concurrent product initiatives from requirements and planning through team coordination, testing and delivery.

At Britti

School, independently handled school transportation, student data systems, IT/software coordination, CRM, website management, digital communication and event execution. Strong in ownership, structured execution, stakeholder coordination and problem solving.

PROJECT & OPERATIONS MANAGER at Social Solicitors (2026-03 – Present)

Startup role reporting directly to the Founder and coordinating execution across multiple concurrent product initiatives.

• Report directly to the Founder and coordinate execution across six concurrent product initiatives spanning sports technology, B2B platforms and manufacturing websites.
• Translate business requirements into execution through requirement gathering, timelines, task allocation and coordination with development/design teams.
• Coordinate internal teams, vendors and stakeholders while tracking priorities, testing and delivery.
• Maintain project documentation and repeatable operating processes; drive follow-ups and issue resolution.

BUSINESS OPERATIONS EXECUTIVE at Britti School of Excellence (2024-01 – Present)

Independently manage end-to-end school operations including transportation, student data systems, IT coordination, website management and CRM.

• Independently manage end-to-end school transportation operations, including bus routes, trip planning, RFID processes, fuel management and day-to-day transport coordination.
• Manage student and staff data operations across Edusprint, Edusprint Pro and Edusprint Parents, excluding accounts/finance.
• Coordinate Smart Panels, school applications and other IT systems with technology teams and external representatives.
• Manage school IT requirements and coordinate with external technology/software vendors.
• Designed and developed the school's WordPress website — brittischool.com — and manage website requirements.
• Handle CRM and customer/stakeholder relationship management, including queries, communication and follow-ups.
• Manage ExyKam+ for bus cameras and Keendroid for RFID management during bus trips.
• Manage WhatsApp API/digital communication systems including OmniTag and WhatsMarketing and coordinate with their representatives.
• Manage student data and operational records and support information flow across school systems.
• Contributed to and coordinated execution of the school's Annual Function.

PROJECT MANAGER – MARKETING & OPERATIONS at Discount Tadka India Ltd. (2023-07 – 2024-12)

Coordinated projects from planning through execution across multiple business verticals including e-commerce, FMCG, real estate and retail.

• Coordinated projects from planning through execution, including timelines, documentation, stakeholder communication and reporting.
• Worked across e-commerce, FMCG, real estate and retail business projects.
• Supported website coordination, CRM, customer communication, photography/content and execution across business verticals.

Bachelor of Commerce in B.Com

HSC

SSC