Shared Services Leader at 3M (2026-03 – Present)
- Leading the setup of a Global Payroll Shared Services Centre in India as a strategic GCC supporting multi-country payroll operations.
- Architecting the operating model, governance framework and scalable delivery approach while balancing global standards with local regulatory requirements.
- Partnering with HR, Finance and business stakeholders to strengthen payroll integration with financial reporting, controls and compliance.
- Driving a transformation-led agenda using technology, data, process optimization and standardization to build a future-ready shared services model.
Head of Payroll CoE (AVP) at Clifford Chance (2020-11 – 2026-03)
- Established and scaled the Global Payroll Hub in India, reporting to the CFO, and developed the payroll strategy and operating model integrated with HR & Finance Shared Services.
- Led payroll transformation across India, UK, US, APAC and the Middle East, including governance, vendor management, audit readiness, automation and KPI design.
- Led / supported complex payroll-provider transition initiatives across jurisdictions, covering requirements and solution validation, data and interface readiness, parallel payroll testing, reconciliations, control validation and go-live governance.
- Partnered with global business leaders and vendors to maintain payroll accuracy, compliance and business continuity throughout transformation and migration activity.
Global Service Delivery Manager - Payroll (APAC, EMEA, LATAM) at Expedia Group (2019-04 – 2020-11)
- Established a Global Payroll Hub supporting North America, UK and APAC and led multicultural payroll teams across a complex outsourced landscape.
- Led transformation focused on automation, scalability, compliance, vendor accountability and regional service delivery.
- Supported strategic payroll-provider transitions, coordinating internal stakeholders and vendors through implementation, parallel testing, output validation and production stabilization.
- Collaborated with HR, Finance and IT to align payroll with organizational strategy, systems and performance metrics.
Global Payroll Manager - India, UK, Ireland & Central Europe at Fidelity International (2018-01 – 2019-03)
- Delivered payroll operations across India, UK, Ireland and Central Europe and partnered with HR and third-party vendors to ensure timely, compliant payroll processing.
- Supported payroll-provider transition and regional payroll migration initiatives, including requirements validation, parallel payroll reconciliation, statutory and output validation, stakeholder coordination and production transition.
- Led integration of regional payrolls into global platforms, managed statutory tax and year-end reporting, and supported global mobility and equity compensation tax reconciliation.
Manager - Payroll Operations (UK) at WNS (2015-12 – 2018-01)
- Directed UK payroll delivery, statutory compliance, reconciliations, SLA performance, audit readiness and client / vendor relationships.
- Led analysts, supervisors and team leads; managed escalations, training, payroll risks and internal performance improvement.
Lead - HR, Payroll & Training (UK) at NGA Human Resources / Alight (2013-10 – 2015-10)
- Led payroll operations and training across large UK client accounts, including standards, SLAs, internal audits, escalations and service continuity.
Consultant - UK Payroll at Capgemini (2012-10 – 2013-10)
- Managed UK payroll delivery, compliance and reconciliation while supporting transitions, audits, quality assurance and stakeholder improvement initiatives.
Subject Matter Expert - UK & International Payroll at Infosys (2007-08 – 2012-10)
- Delivered payroll for the UK, India, Netherlands, Belgium and South Africa, covering statutory reporting, reconciliation and country-specific compliance.
- Supported payroll system stabilization, transition documentation, audit readiness, continuous improvement and team training.