Ved Patil

Software Developer with experience in pharmaceutical client engagement and CRM-based systems. Involved in resolving production issues, root cause analysis(RCA), SQL optimization, and API development. Tasked to improve system performance by optimizing cron jobs and database queries

Software Support Executive at Anant Infomedia Pvt. Ltd. (2023-12 – Present)

• Analyzed and resolved client-reported Mantis tickets to improve user experience.
• Developed and tested REST APIs using PHP.
• Did RCA's and gave permenent solutions to issues reported by client.
• Optimized SQL queries and cron jobs, significantly reducing execution time.
• Conducted root cause analysis for production issues and system failures.
• Developed and maintained CRM modules for pharmaceutical clients (IPCA Laboratories & Emcure Pharma).

Junior Backend Developer Intern at Spark+ Technologies (2022-08 – 2022-10)

• Integrated Redux Saga for state management in internal projects.
• Developed frontend components using ReactJS and SCSS.
• Tested and debugged applications to ensure high-quality performance.

Bachelor of Engineering in Information Technology – Goa Engineering College (2023)

Diploma in Computer Engineering – Government Polytechnic Curchorem (2019)

High School – A.J. De Almeida High School (2016)