Venkat Sreekanth
Senior .NET Support & Application Developer
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About
Senior .NET Support & Application Developer with 5.6 years of IT experience, specializing in L2/L3 production support and application development. Experienced in L2/L3 incident management, SQL analysis, and production issue resolution, with effective client communication and SLA compliance.
Experience
Support Engineer at Tata Consultancy Services (TCS) (2023-10 – 2026-04)
Providing L2/L3 production support for enterprise.NET applications.
- Investigating application and database issues using SQL Server queries.
- Supporting Dynamics 365 CRM configurations and data-related issues.
- Coordinating with development and business teams to resolve incidents within SLA.
Support Engineer at Tech Mahindra (Zen3 Info Solutions) (2021-10 – 2023-06)
- Supported business-critical applications in a 24/7 support environment.
- Handled incidents, service requests and change tickets.
- Analyzed customer-reported issues and provided quick resolutions.
Software Engineer / Junior Developer at Sriven Software Solutions (2019-07 – 2020-10)
- Developed web application modules using C#, ASP.NET and SQL Server.
- Implemented CRUD operations, validations, and business logic.
- Created and optimized stored procedures.
- Participated in testing, bug fixing, and deployment activities.
Education
Integrated Dual Degree in B.Tech + M.Tech – Computer Science – Andhra University College of Engineering (2011 – 2016)
Intermediate (MPC) (2009 – 2011)
SSC (2008 – 2009)
