Venkat Sreekanth

Senior .NET Support & Application Developer with 5.6 years of IT experience, specializing in L2/L3 production support and application development. Experienced in L2/L3 incident management, SQL analysis, and production issue resolution, with effective client communication and SLA compliance.

Support Engineer at Tata Consultancy Services (TCS) (2023-10 – 2026-04)

Providing L2/L3 production support for enterprise.NET applications.

• Investigating application and database issues using SQL Server queries.
• Supporting Dynamics 365 CRM configurations and data-related issues.
• Coordinating with development and business teams to resolve incidents within SLA.

Support Engineer at Tech Mahindra (Zen3 Info Solutions) (2021-10 – 2023-06)

• Supported business-critical applications in a 24/7 support environment.
• Handled incidents, service requests and change tickets.
• Analyzed customer-reported issues and provided quick resolutions.

Software Engineer / Junior Developer at Sriven Software Solutions (2019-07 – 2020-10)

• Developed web application modules using C#, ASP.NET and SQL Server.
• Implemented CRUD operations, validations, and business logic.
• Created and optimized stored procedures.
• Participated in testing, bug fixing, and deployment activities.

Integrated Dual Degree in B.Tech + M.Tech – Computer Science – Andhra University College of Engineering (2011 – 2016)

Intermediate (MPC) (2009 – 2011)

SSC (2008 – 2009)