Venkateswarlu Cherukupalli

Results-driven Operations and Logistics professional with over 10 years of experience in Hub Operations, Last Mile & First Mile Management, Inventory Control, Manpower Planning, and Vendor Management across leading organizations. Expert in end-to-end hub management, KPI adherence, shrinkage control, SAP operations, team leadership, and process optimization.

Hub Incharge - Flipkart Logistics (Instakart)

(2024-06)

• Managing complete hub operations and last mile process
• Recruitment, roster management, and manpower planning
• Monitoring daily metrics, TAT, and service levels
• Route planning, load receiving, and issue resolution
• Training team as per SOP and KPI targets

Sub Zonal Manager - Shadowfax

(2024-01 - 2024-06)

• Handling cluster operations and vendor performance
• Partner onboarding, ROI and P&L; analysis
• Capacity planning for first mile & last mile
• Escalation handling and stakeholder coordination

Store Manager - Reliance Retail (JioMart)

(2021-11 - 2023-12)

• Inbound & outbound operations using SAP
• Physical inventory, cycle counting, bay mapping
• Shrinkage control and FIFO/FEFO implementation
• COD reconciliation and commercial operations

DC Manager / Team Lead - Delhivery

(2019-10 - 2021-09)

• Managing branch operations for first & last mile
• Cash handling and cost control
• Route management and load receiving
• Team training and SOP implementation

DC Head / Branch Manager - Ecom Express

(2016-04 - 2019-09)

• First mile & last mile operations management
• Team handling and route planning
• Cost control and performance monitoring
• SOP training and hub process improvement

B.Tech - Electronics & Telecommunication - JNTU College of Engineering, Kakinada

Intermediate (12th)

SSC (10th)