Business Analyst
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Results-driven Business Analyst with 3.5+ years of experience in requirement gathering, data analysis, and process improvement. Proficient in Power BI, SQL, and Python, with a strong ability to deliver actionable insights and support data-driven decision-making. Seeking a Business Analyst role to leverage both analytical and technical skills in driving business growth.
EDSS pvt. ltd.- Sr. Software Implementation Specialist/Business Analyst
July 2021 - Present
Led end-to-end implementation of Civil ERP software for 50+ Clients, ensuring seamless integration and alignment with client business processes.
Conducted comprehensive requirements gathering sessions using various elicitation techniques (interviews, workshops, surveys) to accurately capture clients complex needs and translate them into actionable specifications ensuring 95% alignment with client expectations
Collaborated with development teams to facilitate software customizations, ensuring timely and accurate delivery of tailored solutions on time and within budget.
Developed and implemented a streamlined system for implementation and customization, reducing project timelines and improving efficiency by 30-40%.
Contributed to the development of a web-based application to automate and enhance ERP implementation processes, significantly increasing potential market reach and sales.
Provided user training and support, ensuring smooth adoption of the implemented software.
