Workshop Manager at Speed Auto care maruti suzuki nexa (2026-01 – Present)
- Manage day-to-day workshop operations and service workflow.
- Lead and supervise technicians, service advisors, and workshop staff.
- Ensure timely vehicle delivery while maintaining high customer satisfaction.
- Monitor workshop productivity, quality standards, and service performance.
- Coordinate with spare parts, warranty, and customer support teams.
- Ensure compliance with safety standards and company policies.
Service Manager at Shaurya Honda (2024-12 – 2026-01)
- Lead service operations to enhance customer satisfaction and service efficiency.
- Oversee warranty handling and claims management, ensuring compliance with company standards.
- Manage and mentor a team of service advisors to foster a culture of excellence.
- Implement workflow optimization strategies for improved service delivery.
- Maintain high satisfaction scores through personalized customer interactions.
Warranty Incharge at Shaurya Honda (2022-05 – 2024-12)
- Managed warranty claims to ensure timely processing and resolutions.
- Collaborated with the service team to improve warranty service efficiency.
- Analyzed warranty data
Service Advisor at Shaurya Honda (2020-12 – 2022-05)
- Provided exceptional customer service during vehicle service interactions.
- Assisted in diagnosing service issues while ensuring customer satisfaction was prioritized.
- Coordinated service schedules and followed up with customers for feedback
Service Advisor at Shreenathji Hyundai (2019-04 – 2020-12)
- Engaged customers through effective communication regarding service needs and status.
- Worked closely with the technical team to ensure a seamless service experience.
Dispatch Supervisor at HD Microns Pvt. Ltd. (2014-01 – 2019-03)
- Coordinated the dispatch schedule for timely product delivery.
- Supervised a team to ensure operational efficiency and compliance.
- Handled logistics management to reduce costs and enhance service delivery.
Computer Operator at Viable Group (2013-03 – 2014-01)
Managed data entry and office administration tasks efficiently.
