Vidhi P

To grow with the organization, which provides a challenging work environment and global exposure where I can utilize my academic qualifications and technical skills in achieving organizational goals and seek career growth, & to get acquainted with the various financial applications in order to build my skills to the best of my abilities and to contribute successfully to the much-needed Global environment.

Process Executive - Goodcare IT Management Services PVT. LTD.

(2019-06 - 2022-04)

Treated.com (UK based Pharmacy) provides online healthcare services.

• Responsibilities of processing orders for various conditions and their products.
• Verifying order details like Name, gender, DOB, treatment related checks.
• Assign all orders to doctor after verifying the details.
• Extracting file and analysing pending orders for preparing Affiliate Report.

Transaction Processing Associate - Accenture India Pvt Ltd

(2015-06 - 2018-06)

F&A (Order to cash process – Dell EMC client project)

• TR (Tech Refresh) Contain-Contracts renewals and refresh update.
• Quoting & configuration specialist for the EMC core & non-core products.
• Supporting/Assisting the team members on floor and circulating the updates as and when required.
• Interface with Install Base Group & MCO.
• Using Salesforce.com (SFDC) for creating a case.
• Checking contracts Service, support level and billing cycle.
• Updating the latest Service type in OKS as per SILT tool for the new version of Service.
• Update latest products configuration using all related application for renewal or refresh contracts.
• Check address part (Bill To, Ship To, Status of products) using applications Oracle (applications11i) Installed Base, Systems Reporting, OCO, and OBIEE contract related Applications
• Ensuring the quotations is released with 100% quality.

System Analyst - Accenture Solutions Pvt Ltd

(2014-06 - 2015-06)

F&A (Order to cash process – Dell EMC)

• Worked in EMC GBS Center in ACQC Services to support the GBS team for the technical DXP Configuration of all the EMC Products and Creating Quotes & QAR as per the Customers Request (Technical Consultants).
• Worked as Configuration Specialist which involves a detailed analysis of EMC Storage Platforms Products.
• Provide Configuration using My Quotes as per the Customer (Technical-Consultant) request.
• Using Salesforce.com (SFDC) for creating a case.
• Work with Global Team and to interact with the other teams to coordinate and complete the entire task.
• Reading SP Collect for the upgrade configuration of CLARiiON, Celerra, VNX, VNX2 by using Unisphere service manager.
• Ensuring the quotations is released with 100% quality.
• Worked as a Super User for EMC new releases Propel R3 with the Regional Support Centre in Test Environment.

Master of Commerce - Commerce - Gujarat University (2011)

Bachelor of Commerce - Commerce - Gujarat University (2009)