Vidhi Pandit

Experienced F&B professional and hostess with 3.5 years of experience in top-rated 5-star hotels. Skilled in guest relations, table management, and delivering exceptional service with a warm, professional approach. Committed to creating seamless dining experiences and maintaining the highest hospitality standards.

Front Desk Executive - Treebo Olivenest Hotel - Malad (W)

(2025-04)

Professional Front Desk Executive skilled in client relations, communication, and office coordination within a dynamic digital marketing environment.

• Managed from desk operations using Treebo PMS for guest check-ins, bookings, and daily reports while maintaining a professional client experience.
• Handled administrative tasks and Excel data management, ensuring accurate records, smooth coordination, and efficient office support in a fast-paced environment.

Hostess - ITC Maratha - Santacruz (E)

(2023 - 2024)

• Welcomed and assisted guests with seating arrangements, reservations, and special requests, ensuring a warm and personalized dining experience.
• Coordinated with the F&B and service teams using Treebo PMS to manage guest flow efficiently and maintain 5-star hospitality standards.

Floor Manager - Brewdog Restaurant - Andheri (E)

(2024 - 2024)

• Supervised daily floor operations, ensuring smooth service, efficient table management, and an exceptional guest experience in a high-volume restaurant environment.
• Coordinated with kitchen and bar teams to maintain service flow, handled staff scheduling and training, and utilized Excel for inventory tracking and performance reporting.

Hostess - Sahara Star Hotel - Vileparle (E)

(2022 - 2023)

• Welcomed guests and managed reservations with professionalism, ensuring seamless seating coordination and delivering a warm, high-standard hospitality experience.

Diploma - Hotel Management - ICE College of Hotel Management (2023)

H.S.C. - Manibhen Nanavati Womens College (2020)

S.S.C. - St Teresa's convent high school (2018)