Vidhya Sathish

Process Expert in Logistics and Sales Support

Talent

No:17, Annai Indira Gandhi Street, Gandhi Nagar, Selaiyur. Chennai- 600-073Member since April 28, 2026

Customer Relationship ManagementSales CoordinationInventory ControlOrder ProcessingShipment TrackingCRM SystemsSAPMaersk-specific software

Hire this person

Send a job offer directly to this candidate

Customer Relationship ManagementSales CoordinationInventory ControlOrder ProcessingShipment Tracking

About

To be a member in a Team of Experts of an organization and to accelerate vertically in the corporate ladder.

Experience

Process Expert - Maersk Global Service Center

(2015-01 - 2020-04)

Worked in STAD (Sales, TnM Analytics and Disputes) department handling customer requests, maintaining system accuracy, and supporting logistics operations.

Receiving requests from the clusters/customers via mail.
Responding to the clusters/customers via mail.
Always maintaining system accuracy 100% and ensuring that.
Support clients to get their queries clarified or resolved.
Achieving individual and group targets.
Handling contingencies and elevating the system errors during contingency period.
Send the accurate Invoices to customer and meets the SLA & reduces disputes.
Supported logistics operations by coordinating shipments and managing inventory levels.
Communicated with clients to provide updates on order status and resolve any issues.

Hindi Teacher - A reputed institution

(2024-01 - 2026-12)