Senior Business Associate - Crimson Interactive Pvt Ltd - Mumbai, IN
(2022-06 - 2025-04)
- Planning and Execution of Editing projects for Japan region
- Liaise with the Operations Team of all the business units
- Work in collaboration with the Project Management Team, editors, and stakeholders
- Work in collaboration with the Marketing team for implementation of strategies
- Efficiently handle the client service operations for international clients (b2c & b2b)
- Responsible for effective communication with international clients and home team
- Handling client inquiries to provide appropriate solutions
- Making daily, weekly, and monthly reports
- Training new team members
Admin Executive (Client Servicing) - Kesen Language Bureau - Mumbai, IN
(2019-03 - 2022-05)
- Planning and Execution of Foreign and Indian language projects
- Understanding requirements of client regarding translations, Sharing estimate with client
- Coordination with translators, freelancers as well as internal team members for timely deliverables
- Preparing Certificates for Translation activity, handling emails and calls from clients and translators
- Empaneling new translators
- Proofreading
Assistant Manager- Client Servicing and Operations - Matribhasha Multimedia Solutions - Mumbai, IN
(2018-08 - 2019-03)
- Understanding requirements of client regarding translations
- Sharing estimate with client
- Coordination with translators, freelancers as well as internal team members for timely deliverables
- Planning for execution of jobs
- Follow up for payments
- Empaneling new translators
Client Servicing Executive - Planet Dezign pvt ltd - Mumbai, IN
(2017-03 - 2018-08)
- Taking brief for Clients and understand their requirement
- Debrief to creative team, and production team
- Coordination with client as well as internal team members
- Planning for execution of job
- Follow up for payments
Marketing Coordinator - Proyurveda Life science Pvt. LTD - Mumbai, IN
(2014-12 - 2016-12)
- Media planning and advertising
- Coordination with designers and translation agencies for creatives
- Coordination with Ad agency for ads, OTC field staff and their daily activities
- Planning and execution of BTL activities
- Purchase of packaging materials and promotional materials for OTC division
- Data Mining, Cold calling, Email marketing, Product demo, Fix up meetings
