Vighnesh Patil

Throughout my career, one belief has stayed constant: people don't like being sold to; they like buying from someone they trust. Whether I've been working with logistics companies across the U.S., professionals investing in executive education, or businesses evaluating corporate training solutions, my approach has remained the same. I take time to understand the customer's situation, ask thoughtful questions, and recommend solutions that genuinely fit their needs.

Customers often tell me that they felt comfortable buying from me because our conversations never felt transactional. I focus on simplifying decisions, building confidence, and creating long-term relationships rather than chasing one-time sales. Alongside individual sales, I also enjoy coaching sales teams.

Helping people improve their conversations, handle objections naturally, and close business with confidence has become one of the most rewarding parts of my career.

Freelance Sales Consultant & Sales Coach at Integer Training / Gecko Programmes LTD (2024-06 – Present)

Working across both B2B and B2C sales, I help professionals and organisations identify the right training programmes for their development needs while also coaching newer members of the sales team. I also work closely with leadership to improve our sales approach, customer retention initiatives and referral programmes.

• On the B2C side, I personally close an average of 2–3 enrolments each day, with programme values reaching £1,500 per learner.
• I also work directly with business owners and HR leaders to secure corporate training partnerships worth up to £60,000, averaging 2–3 new agreements each month.
• Alongside selling, I regularly coach sales consultants through mock calls, objection handling sessions and live feedback. Much of this coaching is based on real customer conversations, helping the team become more confident and natural during discovery calls.

Quality Assurance & Freight Sales at Binning Transport Inc (2023-04 – 2024-05)

Worked with produce growers and shippers across the United States, helping them move refrigerated freight while building long-term customer relationships. Handled the sales process from prospecting through pricing, negotiation, onboarding and long-term account management.

• Managed a portfolio of around 30 active shipper accounts and consistently added 2–3 new customers each month through outbound conversations and referrals.
• One of my most rewarding wins came from reconnecting with a customer who had stopped doing business with us after repeated service failures. Although they rejected every conversation initially, I stayed in touch over several months without applying pressure. When their existing logistics provider failed them during a critical shipment, they gave us another opportunity. That relationship eventually became one of our strongest accounts and contributed over USD 200,000 in recovered business.

Freelance Sales Trainer (Part-Time) at KnowMerit India - U.S. Market (2022-12 – 2023-03)

Provided remote sales coaching alongside my primary logistics sales role.

• Worked with a team of over 20 sales representatives selling coding programmes to parents in the U.S.
• Spent much of my time listening to live calls, conducting mock conversations and helping new salespeople improve their confidence, questioning techniques and objection handling.
• Helped simplify our call structure and follow-up process, making it easier for new team members to settle into the role.

Business Development Executive – Freight Brokerage at Yellow Corporation Freight Brokerage (2021-05 – 2023-06)

Joined a U.S.-based freight brokerage team responsible for connecting shippers with reliable transportation solutions across North America. Worked primarily with outbound prospecting, relationship building and developing new freight opportunities.

• Generated new business through cold outreach, introducing Yellow Corporation's brokerage services to manufacturers, distributors and logistics decision-makers across the United States.
• Managed customer conversations from the first call through freight quotations, carrier coordination and post-shipment follow-ups, ensuring a smooth customer experience.
• Built trust with clients by focusing on responsiveness, transparent communication and practical logistics solutions rather than price alone, resulting in repeat business and long-term relationships.
• Worked closely with carrier sales and operations teams to ensure shipments were executed as committed and customer expectations were consistently met.

Founder | Sales & Business Operations at Grime Busters Automobile Detailing (2017-05 – 2021-03)

Founded and managed an automobile detailing business built primarily through customer referrals and repeat business, overseeing daily operations, customer acquisition and service delivery.

• Personally consulted with customers to understand their expectations before recommending detailing and paint protection packages, creating a personalised buying experience rather than a transactional sale.
• Built a referral-driven customer base, with around 60–70% of new business generated through repeat clients and customer recommendations.
• Managed pricing, vendor relationships, inventory procurement, scheduling, marketing activities and overall business operations while ensuring consistent service standards.
• Recruited, trained and supervised technicians, maintaining quality control and customer satisfaction across every vehicle delivered.
• Grew the business largely through word-of-mouth recommendations, demonstrating the importance of customer experience as the strongest form of marketing.

Events & Client Relationship Officer at Casino Carnival, Marriott Resort & Spa (2012-12 – 2017-02)

Managed client relationships for weddings, tournaments, conferences and premium entertainment events.

• Conducted discovery meetings with clients to understand event objectives, budgets and expectations before recommending suitable event solutions.
• Managed end-to-end event planning while coordinating internal teams, vendors and hospitality partners.
• Worked with leading hospitality brands including Taj and Hyatt for accommodation planning during large-scale tournaments and corporate events.
• Served as the primary client contact throughout event execution, ensuring expectations were consistently met.
• Curated personalised entertainment experiences for VIP guests, helping generate repeat business and referrals.

Events & Customer Sales Executive at Radioactive Entertainment (2010-01 – 2012-11)

Worked closely with corporate and individual clients to design and deliver customised event experiences, combining creative planning with client relationship management.

• Consulted with clients to understand their objectives, audience, budget and brand vision before developing tailored event concepts and proposals.
• Translated client requirements into creative event solutions by coordinating with graphic designers, production teams, multimedia specialists and vendors.
• Managed multiple stakeholders throughout the planning process, ensuring creative concepts were delivered on time, within budget and aligned with client expectations.
• Negotiated with suppliers and sourced décor, props and event materials while maintaining quality and cost efficiency.
• Conducted venue inspections and coordinated on-site execution to ensure seamless delivery and a positive client experience.
• Built strong client relationships through clear communication, proactive problem-solving and consistent follow-up, resulting in repeat business and referrals.

PG Diploma in Counselling and Psychology – Indira Gandhi National Open University (2014)

Bachelor of Arts (B.A.) in Psychology – Indira Gandhi National Open University (2012)

Diploma in Electrical Engineering – Government Polytechnic, Panaji (2009)