Operations and Business Manager & Trainer
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Extensive experience in managing cross-functional operations in a multi-site global environment offering 8 years of experience in Process Development, Operations Management and Client Servicing to achieve short and long-term organizational objectives. Rich exposure of attending project review meetings, management committee and coordination meetings. Impressive success in contribution as a Customer service professional with 4+ years in call centers, Airport, Hotels and Online Food Industry.
Actively collaborated with clients, stakeholders, suppliers/vendors for successful execution of projects and inventory management. Rich experience in reviewing business strategies, skilled in assisting teams on potential business opportunities. Contributed in swiftly ramping up projects with competent cross-functional skills and ensuring on-time deliverable within preset cost parameters.
Practo Technologies: Quality Lead (June 2021 till Date)
Fresh up Hospitality: Operations manager (May 2019 - March 2020)
OYO Rooms: Operations Lead (May 2017 - May 2019)
HCL Technologies: Process Associate (June 2014 - May 2017)
Electrical and Electronics Engineering (2014 Passed out)
