Vijay Kumar Munigonda

AWS DevOps Engineer with 7+ years of total experience, including 4+ years of hands-on experience in AWS-DevOps, and 3 years as a Senior Associate (Service Desk) at Accenture, where I also worked as a Subject Matter Expert (SME) mentoring team members and improving support processes. Skilled in Infrastructure as Code (Terraform), CI/CD automation, Docker containerization, Kubernetes orchestration, and Linux administration. Strong ability to design scalable, secure and highly available cloud environments while improving deployment efficiency through automation.

AWS DevOps Engineer at Accenture (2020-12 – 2025-05)

• Designed and provisioned AWS infrastructure using Terraform.
• Built reusable Terraform modules for VPC, EC2, RDS, and Load Balancers.
• Configured networking components including public/private subnets and routing.
• Implemented CI/CD pipelines using Jenkins for automated build and deployment.
• Containerized applications using Docker and deployed to Kubernetes clusters.
• Managed Kubernetes deployments, services, scaling, and rolling updates.
• Worked with Amazon EKS for container orchestration.
• Configured IAM roles and policies following security best practices.
• Implemented monitoring and alerting using CloudWatch.
• Managed Auto Scaling Groups and Load Balancers for high availability.
• Troubleshot infrastructure and production issues within SLA timelines.
• Automated infrastructure provisioning, reducing manual configuration effort.
• Improved deployment speed and reliability through CI/CD implementation.
• Enhanced application availability using Kubernetes and Auto Scaling.

Senior Associate – Service Desk at Accenture (2017-12 – 2020-12)

• Provided first-level technical support by handling user tickets via calls, emails, and ticketing tools.
• Escalated complex issues to L2/L3 teams with proper documentation.
• Worked as a Subject Matter Expert (SME), mentoring new team members and ensuring process adherence.
• Monitored team performance using dashboards and supported reporting & presentations.
• Achieved high first-call resolution rate by effectively resolving user issues within SLA timelines.
• Recognized for SME contributions, team mentoring, and performance improvement.

Master of Technology in MTech – MLR Institute of Technology (2018)