Vijay Kumar

Doing good work, working with good people and working in a good company.

SERVICE TRACKER at Samsung (2010-08 – 2025-12)

Back-office support (Operations). They made all type electronics home appliance and provide service.

• Update customers after repair & also update in the system.
• Daily Closure Preparations ,Call Closure in GSPN ,make engineer assigned calls to zero at day End
• Support HO Part team by arranging alternate part code for out of india models
• Providing Fields Support at Customer Place to resolve The problem
• Handling customer face to face & making their workorder in GSPN.
• Give technical support to customer.
• Arrange the pick & drop from the customer place.

FIELD EXECUTIVE at BLUE DART EXPRESS (2007-08 – 2010-06)

They delivered all type post, document and everything in all India and world.

• Delivery credit card and passport to customer address with full verification.
• Book customer shipment.
• Handel office in absence in shift in charge.
• Update to customer shipment status.
• Visit customer address for any trouble.
• Handel cash shipment.

12th – NIOS