Manual Mobile Test Engineer - MARQUIS TECHNOLOGY PVT LTD - Bangalore
(2022-04 - 2025-01)
- Perform manual testing of CDMA, GSM, UMTS, LTE and 5G mobile phones and tablets. These include Inter-operability, Sanity, Performance, Product Regression testing.
- Perform Software upgrade methods like OTA and Web Upgrade on variant carriers with different tactics.
- Verification of carrier requirements for call, messaging and other modem features on Vo-NR VoLTE, Vo-WIFI, GSM and CDMA networks.
- Responsible for Network Feature Validation like Vo-NR, SRVCC, VoLTE, Vilte, Vo-WIFI.
- Perform Benchmark Testing to establish heat profiling of devices and battery current consumption.
- Responsible for sharing the statistics and performance report with client.
- Proficient knowledge of AM Logel, Qualcomm Tools (QXDM, QPST) for collecting logs and Android ADB tools & flashing tools. Supporting R&D teams to debug and analyses device software issues.
TSG Engineer - QUESS CROP LIMITED, Client VI NETWORK PVT LTD - Coimbatore
(2019-11 - 2022-04)
Analyzing LTE KPIs and monitoring network performance.
- Analyzing LTE KPIs-Accessibility, Retainability, Mobility, Integrity and maintain them to the particular thresholds.
- Identification of LTE KPIs degradation & Implementation of suitable parameters to improve the same.
- Analyzing top offenders of KPIs degradation and finding the cause of degradation.
- KPI Analysis: Daily monitoring & hourly monitoring done.
- Audits are done respectively for further analysis, Ex: Power audit, RET audit, Parameter audit, LNHOI audit for improving KPI's for CDR and HOSR.
- Monitoring daywise for the particular site with current alarm & alarm history and number of carrier's cells down and taking a smaller amount of traffic, block/unblock & reset done and hourly monitoring done.
- KPI Monitoring (Payload, PRB Utilization, VOLTEC CSSR/DCR, E2E Call Setup).
- Responsible for acceptance of sites after improving site level and cell level after monitoring.
- Handling Customer complaints with proper analysis and updated in CRM Tool (Swift & Sumeru).
- Outcall and Probe with customer for further analysis the network complaint and check the reports properly and address the customer's issue regarding network related and trying to resolve the issues.
- Technical Support and Handling Customers and maintain the relationship with network and address the customer's issue regarding network related and try to resolve the issues.
RF Engineer - INTEGRATED WIRELESS SOLUTIONS PVT LTD
(2016-06 - 2019-11)
RF Engineer for Huawei (Vodafone).
