Vijayakumar Ganesan

Results-driven Lead SDET with 10+ years in test automation across SaaS, Banking, and Healthcare. Expert in end-to-end automation, API testing, CI/CD integration, and AI-powered test tooling. Recognised with back-to-back Silver Awards at Freshworks (2024 & 2025) for AI-driven automation innovation that significantly improved team productivity and test stability.

Lead Software Development Engineer in Test - Freshworks Inc - Chennai

(2022-02 - 2026-05)

• Owned end-to-end release validation including test planning, regression testing, smoke testing, deployment verification, and Go/No-Go sign-off across multiple product squads for Freshsales CRM and Freshservice ITSM.
• Built and maintained automation frameworks using Java, Selenium, Cucumber/TestNG, and Karate for UI automation, REST API contract testing, and integration testing across Freshservice ITSM modules.
• Developed and enhanced automation scripts using Playwright with TypeScript for UI automation and API workflow validation across selected Freshservice ITSM product modules.
• Worked on an existing Ruby RSpec automation framework for Freshsales CRM, developing and maintaining UI automation scripts, validating critical business workflows, and improving automation stability and maintainability.
• Integrated CI/CD pipelines using Jenkins and GitHub Actions for continuous testing and release validation
• Mentored 5+ engineers and led centralized code review and automation standards adopted across multiple squads
• Led test planning, sprint-level automation strategy discussions, and release sign-off coordination across multiple squads, ensuring alignment between QA, development, and product teams for timely and quality releases
• AI: Test Case & Code Generator — Used Cursor AI and MCP to auto-convert PRDs into automation scripts; saved hours of scripting per sprint.
• AI: Flaky Test Detection — Built AI-powered detection system raising automation pass rate from 78% to 95%.
• AI: Auto Code Reviewer Assignment — Designed squad-mapping system eliminating manual reviewer assignment overhead.

Test Lead - HCL Technologies - Chennai

(2018-11 - 2022-02)

Banking — Wells Fargo & Frost Bank, US

• Built an automation framework from scratch for Frost Bank using Java, Selenium WebDriver, TestNG, and POM architecture
• Led automation delivery for Wells Fargo by optimizing automation scripts, improving execution stability, and supporting sprint deliverables
• Developed UI and API automation suites with data-driven testing, cross-browser execution, parallel execution, and CI/CD integration
• Executed API testing using Postman for REST services including authentication, transaction processing, and response validation.
• Validated backend data integrity using SQL for financial transactions and reconciliation testing across banking systems.
• Conducted code quality analysis using SonarQube within Agile/Scrum environments to ensure maintainability and adherence to standards.

Associate QA Engineer - Ravsoft Solutions - Chennai

(2016-04 - 2018-11)

Healthcare — Life IMAGE, US

• Involved in all stages of testing including requirement analysis, test case creation, execution, defect tracking, and automation scripting
• Developed UI automation scripts using Selenium WebDriver, Java, and TestNG with keyword-driven and data-driven frameworks

B.Tech - Electronics & Electrical Engineering - Anna University (2013)