Secretary - Helar Marketing and Consultants Pvt. Ltd. - Chennai
(2018-11)
- Taking dictations from MD for official communications to clients
- Arranging and scheduling appointments, meetings and events.
- Filing documents and maintains the database.
- Maintain MD's daily calendar and schedule
- Preparing Expense Reports
- Preparing Presentation for meetings
- Coordinating with travel agency for renewal of passport and Visa application.
- Arranging meeting in zoom.
Customer support executive - Cyber Space Abacus Pvt. Ltd. - Chennai, India
(2017-03 - 2018-10)
- Handling customer calls and responding to their mails.
- Update customer through mail and phone regarding the order status
- Monthly target to online team, Coordinate with team to achieve the target.
- Online chat with customers, regarding their enquiries about the products.
Project Leader - MAA-Business Solutions Pvt. Ltd. - Chennai, India
(2010-04 - 2015-04)
- Website research by client requirement.
- Based on the client input, match with the website and deliver the output.
- Clear the doubts of juniors and handle the vendors.
Quality Analyst - CENZA TECHNOLOGIES PVT LTD - Chennai, India
(2004-03 - 2008-04)
One of the Top companies providing Litigation Supporting Services, employing more than 300 staffs
- Maintain quality control
- Online troubleshooting the problems and making them clear about the jobs of Data Conversion Technicians.
- Training the Data Conversions Technicians regarding the different projects of the clients.
- Maintaining overall consistency in every project.
- Preparing Manual for In house and Clarification regarding the project of the clients.
- Database checking, Output checking before sending to the clients.
- Training the New Recruits.
Data Conversion Technician - CENZA TECHNOLOGIES PVT LTD - Chennai, India
(2003-02 - 2004-02)
- Quality checking
- Doing logical document determination as per client's instructions.
- Coding documents as per client's instructions.
- Creating titles for untitled documents.