Vikarm Rathor
Experienced IT manager with over 9 years of experience in industry
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About
Experienced IT manager with over 9 years of experience in industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Experience
IT Executive - Realtech IT Solutions Pvt. Ltd. - Bhilwara, Rajasthan
(2016-03 - 2018-03)
Operating systems: Windows XP, Windows 7, 8, 8.1, 10, Server 2008, Server 2012, Server 2016
- Fix problems with network servers. Develop software update schedules.
- Manage smaller teams of IT support specialists. Provide customer support for users.
- Resolve system security issues.
- Troubleshoot software, hardware, and network issues. Use ticketing systems to track and solve user issues.
- Knowledge of network troubleshooting, Ethernet and IP configuration
- Installation of new Hardware
- Different network topologies like LAN and WAN.
IT Manager - Rajesh Motor Cars Pvt. Ltd - Udaipur, Rajasthan
(2018-03 - 2025-11)
Operating systems: Windows XP, Windows 7, 8, 8.1, 10, 11, Server 2008, Server 2012, Server 2016
- Manage smaller teams of IT support specialists. Provide customer support for users.
- Resolve system security issues.
- Troubleshoot software, hardware, and network issues. Use ticketing systems to track and solve user issues.
- Knowledge of network troubleshooting, Ethernet and IP configuration
- Installation of new Hardware
- Different network topologies like LAN and WAN.
- Managing Hikvision and Dahua Cameras
- Network Printer Installation and Standard Printing Services
- Operating System Password Recovery
- Making of LAN cables cross-over and straight-through with RJ-45
IT Manager - Zinc Football Academy, Zawer Mines - Udaipur, Rajasthan
(2025-11)
Operating systems: Windows 10, 11, Server 2016. Server 2016 (Domain User Create, Server Backup NSA Storage, User Domain Join). Matrix NVR CCTV Managing and backing up. Managing network and Lenovo and HP laptops.
- Server configuration and installation.
- Manage and maintain server hardware and system software
- Support endpoint security tools including Microsoft Defender, antivirus
- Collaborate with IT teams and business stakeholders to resolve issues efficiently
- Perform system installations, configuration changes, and upgrades. Execute data backup and file recovery procedures
- Monitor system performance and troubleshoot issues. Maintain Organization Software
- Fix problems with network servers. Develop software update schedules.
- Manage smaller teams of IT support specialists. Provide customer support for users.
- Resolve system security issues.
- Troubleshoot software, hardware, and network issues. Use ticketing systems to track and solve user issues.
- Knowledge of network troubleshooting, Ethernet and IP configuration
- Installation of new Hardware
- Different network topologies like LAN and WAN.
- Checking the Football F-Cube Server and its Game Software
Education
BBA - Computer Science - Govt Sen Sec School (2017-06 - 2019-06)
