Vikas Pandey

Results-driven and experienced Store Management professional with 10+ years of expertise in retail operations, warehouse management, inventory control, customer service, sales coordination, and team supervision. Skilled in handling day-to-day store operations, maintaining stock accuracy, improving customer satisfaction, and achieving business targets. Strong leadership abilities with excellent problem-solving and communication skills.

Assistant Store Manager - Woodenstreet Furniture Pvt Ltd

(2022-05)

• Managing overall store operations and staff activities
• Handling inventory management and stock reconciliation
• Coordinating with warehouse and logistics teams
• Monitoring sales performance and customer satisfaction
• Managing billing operations and daily reports
• Ensuring proper visual merchandising and store standards

Assistant Manager - Augati Infrastructures Pvt. Ltd.

(2020-10 - 2022-04)

• Supervised operational activities and team coordination
• Maintained records, reporting, and workflow management
• Assisted in client coordination and administrative operations
• Improved process efficiency and daily task management

Sr. Warehouse & Sales Executive - Urban Ladder Furniture

(2015-04 - 2020-08)

• Managed warehouse inventory and stock movement
• Assisted customers with product selection and sales
• Maintained inventory accuracy and dispatch records
• Coordinated with delivery and backend operations teams
• Supported store sales targets and customer engagement

Sr. MIS Executive – HP DCT Process - Serco Group

(2010-02 - 2015-04)

• Generated MIS reports and operational data analysis
• Managed reporting systems and process documentation
• Maintained performance records and database accuracy
• Coordinated with multiple departments for reporting needs

Bachelor of Computer Applications - BCA - IGNOU (2008)

Intermediate - CBSE Board (2003)

Matriculation - CBSE Board (2000)