Vikas Poddar

To achieve a challenging and career-prospective placement, where I enjoy job satisfaction enabling me to attain higher knowledge, learn new and novel technique and gain more experience paving way to adorn higher and higher slots in the organization, with my hard work and dedication, I am confident of attaining the company's objectives and ability to deal with people diplomatically, willingness to learn.

Process Expert - Sunlife Financial

(2023-03)

• Process training
• Quality Assessment

Process Associate - Sunlife Financial

(2019-01 - 2022-09)

• Decrease insurance
• Rider cancellation
• Death claims processing
• Date of birth change
• Smoker change
• Reinstatement Processing
• Underwriting/New business

Junior Process Associate - Sunlife Financial

(2018-01 - 2019-01)

• Surrender inquiry
• Transition of complex work
• Decrease inquiry
• Reinstatement quotes

Operation Trainee - Sunlife Financial (Third Party ITC Infotech)

(2017-07 - 2018-01)

• Policy cancellation
• Policy renewal letters
• PAC/Banking Update
• Policy loans/Policy dividends/Partials withdrawals
• Knowledge of Mainframe/Ingenium

10th - School (2011-05)

12th - School (2013-05)

BA - Political Science - DU (2016-07)