Salesforce Technical Architect at Emids Technologies Pvt Ltd (2019-08 – Present)
- Led Salesforce implementation for 50+ users, increasing operational efficiency by 25%.
- Designed custom Lightning components and automated workflows, reducing manual processes by 30%.
- Integrated Salesforce with third-party systems, streamlining data flow and reducing errors by 30%.
- Conducted unit testing, validation, and debugging, improving system stability by 15%.
- Implemented Agentforce-based AI agents using Einstein AI, Flow, and Prompt Builder to automate workflows.
- Provided user training and boosted adoption rates by 20%.
Lead Consultant at ITC InfoTech (2018-08 – 2019-08)
- Designed enterprise Salesforce solutions, enhancing client engagement by 15%.
- Led cross-functional teams in integrating Salesforce with multiple applications.
- Ensured successful deployments by optimizing project timelines and solution strategies.
Package Solution Consultant at IBM India Pvt Ltd (2014-07 – 2018-08)
- Developed and optimized Salesforce workflows, improving operational efficiency by 20%.
- Automated business processes, reducing manual workload by 30%.
- Implemented proactive system monitoring, cutting downtime by 10%.
Lead Consultant at HCL Technologies Pvt Ltd (2010-01 – 2014-04)
- Spearheaded Salesforce implementation projects for enterprise clients.
- Optimized system architecture, improving scalability by 15%.
- Led cross-functional teams, ensuring on-time and budget-friendly project delivery.
Software Engineer at vAngelz Technologies Pvt Ltd (2007-12 – 2010-01)
- Developed and customized applications using MS Dot Net, and declarative tools.
- Participated in requirements gathering, solution design, and sprint planning with clients and stakeholders.
- Integrated third-party systems with MS.Net using REST/SOAP APIs.
- Conducted unit testing and supported QA/UAT cycles to ensure defect-free delivery.
- Created technical documentation and contributed to knowledge-sharing within the team.
Programmer at MPS Software Pvt Ltd (2007-04 – 2007-12)
- Wrote and optimized code for business logic components in MS.Net.
- Supported data migration and validation efforts during Project implementations.
- Participated in daily scrum meetings and sprint retrospectives as part of the agile team.
Assistant Software Engineer at Mushroom Softech Pvt Ltd (2006-10 – 2007-04)
- Supported senior developers in implementing Project Requirement business solutions.
- Conducted testing and debugging of assigned modules to ensure smooth functionality.
- Contributed to UI design using Visualforce pages and custom components.
- Maintained logs, tracked bugs, and followed up on resolutions.
Software Developer at AS Horizon services Pvt Ltd (2005-02 – 2006-10)
- Built and enhanced workflows, reports, dashboards, and automation tools.
- Developed triggers, batch jobs, and scheduled classes as per project needs.
- Supported documentation and end-user training for delivered features.
- Collaborated closely with QA and functional teams to address issues and align with business goals.
