Facility Executive Soft Service at CBRE South Asia Pvt Ltd (2025-04 – Present)
- Supervise and manage soft service operations including housekeeping, pantry, and waste management.
- Ensure cleanliness and hygiene standards are maintained across the facility.
- Coordinate with housekeeping staff and vendors to ensure timely service delivery.
- Conduct regular inspections and audits of premises to maintain quality standards.
- Manage inventory of cleaning supplies and ensure proper usage.
- Handle vendor management, including performance monitoring and billing verification.
- Address client and employee complaints related to housekeeping and resolve issues promptly.
- Implement safety and hygiene protocols in line with company policies.
- Train and guide housekeeping staff to improve efficiency and service quality.
- Maintaining Daily, Weekly, and Monthly reports of operations
Facility Executive Soft Service at Cushman & Wakefield (2023-12 – 2025-02)
Housekeeping Supervisor at Unnamed Healthcare Facility (2017-10 – 2018-09)
- Daily morning Briefing with all Hk/Pca staff
- Locating all staff their areas
- Handling hospital laundry with Pca staff.
- Taking a round of the entire hospital and checking cleanliness
- Take special care of cleanliness in operation theatre and ICU.
- Maintain the hospital well before NABH audit.
- Handling hospital inspection & perform other duty required as needed.
Housekeeping Supervisor at Park Ascent (2015-12 – 2017-09)
- Daily morning Briefing with all Hk staff
- Daily maintain attendance register all staff
- Giving training on different topics in a week
- Billing the laundry minibar while sitting on Hk desk
- Check the vacant room and departure room and inform the front office desk.
- Maintain all registers of housekeeping department
- Implemented and maintained comprehensive inventory control systems, resulting in a 20% reduction in supply expenses while ensuring adequate stock levels at all times.
- Maintain the log Book Register.
Housekeeping Supervisor at Lakeview Hotel (2014-10 – 2015-12)
- Daily morning Briefing with all hk staff
- Daily maintain attendance register all staff
- Handling hotel laundry with hk staff
- Handling guest complain & taking guest feedback.
- Writing the day by day work in a log book
- Supervised a team of 10 Housekeeping staff members to ensure cleanliness and sanitation standards were met, resulting in a 20% increase in guest satisfaction scores.
- Conducted regular inspections of guest rooms and public areas to identify areas for improvement and ensure adherence to quality standards.
