Vikash Rajput

Keep Learner with adequate analytical strategic and communication skills. Earned Experience of 5 - 8 Years in different sector in Various Segments.

Import Manager at AVS Global (2022-06 – Present)

• Import Management (A –Z). (Booking – Loading, Loading – Shipping, Shipping to Unloading, Material Unloading – Empty)
• Managed import documentation and compliance for international shipments.
• Coordinated with vendors to ensure timely delivery of goods.
• Oversaw inventory levels and replenishment processes for imported products.
• Communicated with customs officials to resolve clearance issues efficiently.
• Developed relationships with freight forwarders and shipping agents for logistics support.
• Analyzed shipping costs and identified opportunities for savings consistently.
• Maintained accurate records of all import transactions and communications regularly.
• Coordinated daily transfer shipments with proper documentation logs.
• Monitored shipments, tracked progress, and updated customers on arrival times.
• Ensured accuracy of shipping documentation prior to submission for customs clearance.
• Maintained up-to-date records of all import transactions.
• Prepared paperwork required for export and import licenses and certificates.
• Negotiated and executed contracts with overseas suppliers to ensure timely delivery of goods.
• Coordinated with customs brokers to ensure timely clearance of shipments.
• Resolved discrepancies in invoices and other documents related to imports.
• Processed payments for vendor invoices in a timely manner.
• Handled shipment coordination for products beginning in country of origin and ending at final destination.
• Requested and compiled necessary customs invoices, certificates of origin, and cargo-control documents.
• Prepared, checked, and filed documentation with department.

Sales & Service Co-ordinator at Yashpower Services Pvt Ltd. (2017-03 – 2023-05)

• Coordinated customer service operations to enhance client satisfaction and engagement.
• Facilitated communication between sales teams and clients to streamline processes.
• Assisted in preparing sales reports and analyzing customer feedback for improvements.
• Collaborated with cross-functional teams to resolve client issues efficiently.
• Created invoices and tracked payments from clients.
• Provided technical support for customers' inquiries.
• Analyzed customer feedback to improve services.
• Managed relationships with existing customers by providing regular updates on product developments or changes in policy.
• Assisted in resolving customer complaints.
• Organized and coordinated sales meetings, conferences, and trade shows.
• Processed orders from customers in a timely manner.
• Drafted proposals for potential clients.
• Performed administrative tasks such as filing paperwork, scheduling appointments.
• Maintained knowledge of company products and services to promptly resolve complaints and concerns.
• Monitored phone calls to provide feedback and coaching.
• Prepared necessary documentation for shipping outbound goods.
• Updated documentation related to operational activities.
• Managed tender submissions for various projects, ensuring compliance with requirements.
• Reviewed and analyzed tender specifications to identify key deliverables and timelines.
• Prepared tender documents, including specifications, conditions of contract and schedules of rates.
• Collected overdue payments through effective communication with clients.
• Managed payment schedules and reminders for assigned accounts.

10th – Bihar Board (2014)

10+2 – Bihar Board (2016)

Graduation in B.Sc – Bihar Board (2019)