Vikash Sharma

To adopt a challenging career in innovative work environment where I can contribute for the growth of organization by dedicating my full potential.

Facility Manager - MM Super-speciality Hospital, Mullana - Mullana

(2021-09)

Coordinated & Handled the following Departments

• Making duty roster of the team
• Handing Reception / Meeting Room/Guest Room & Conference Room Management
• Vendor dealing and payment status checking
• Handling Stationery Store / Dispatch Courier & Record Room
• Handling GDA/Housekeeping with supervisor & conduct the training program of staff
• Checking the grooming of the staff & Office Decorum Management
• Handling Security Guard with supervisor
• Patients & Staff Complaint Solving
• Take a Round to The Hospital for Checking All Patient Health Care and Diet Seclude properly
• Handling F&B & ensure all the meal are served on time, Quality checking
• Handling a team of Stewards, Assistant Supervisor & coordinate with dietician to make the menu
• Daily Morning Meeting with all HOD
• Handling Hospital Laundry washing & tailoring
• Handing bed Management & ensure all the checklist and formats are maintained
• Handing Hospital Inspection & Perform other duties required as needed

Manager - Park Healing Touch Hospital, Ambala - Ambala

(2020-06 - 2021-08)

• Handling OPD to IPD conversion and Discharges
• Patient Welfare Department
• Daily work report maintain
• Handling GDA/Housekeeping with supervisor
• Handling Security Guard with supervisor
• Patients & Staff Complaint Solving

Facility Manager - IVY Hospital

(2018-10 - 2020-06)

Coordinated & Handled the following Departments

• Vendor Dealing and payment status checking
• Handling Transport Facility and maintenance
• Handling GDA/Housekeeping with supervisor
• Handling Security Guard with supervisor
• Patients & Staff Complaint Solving
• Take a Round to The Hospital for Checking All Patient HealthCare and Diet Seclude properly
• Handling Kitchen manager And Staff & Quality checking
• Daily Morning Meeting with all HOD
• Helping Hospital Promotion, Marketing & Events
• Handling Hospital Laundry with supervisor

Manager - Phull Neuro & Multispecialty Hospital

(2016-11 - 2018-10)

• Handing Corporate Client and Responsible for Cash of admitted patients in Hospital
• Account Settlement by generating reports of credit and cash revenue generate
• Handing All Hospital Staff & Reception Staff
• Corporate patients counselling about the hospital rules
• Discharge the patients after giving financial clearance
• Cash Handling
• Council about the Pr-planned and planned surgery
• Helping Hospital Promotion & Marketing
• Medical Bills Reimbursement handling
• Patients & Staff Complaint Solving
• Take a Round to The Hospital for Checking All Patient HealthCare and Diet Seclude properly

Senior Executive – OPD & IPD - Indus International Hospital

(2015-03 - 2016-11)

• Handing Corporate Client and Responsible for Cash of admitted patients in Hospital
• Account Settlement by generating reports of credit and cash revenue generate
• Handing OPD & IPD
• General counselling before admitting the patient
• Corporate patients counselling about the hospital rules
• ECHS IPD billing
• Discharge the patients after giving financial clearance
• Cash handling
• Council about the Pre-planned and planned surgery

Asst Manager – Sales & After Sales - The Hermitage Park, Paradigm Business Venture

(2014-09 - 2015-03)

• Appraise properties using local comparisons
• Visit and show several sites and explain features of building
• Discuss costs of maintaining building and possible renovations with client
• Seek out acquisition targets and grow book of leads
• Ensure all paperwork is properly filled out
• Co-ordinate Team to complete on-site work for possession
• Establish and maintain the relationships with clients and potential buyer
• Dealer's Meeting & adds on new dealer's
• Relationships with old clients
• Handling on outdoor event & management
• Canopy activities with junior staff
• The Top location & MNC Company's searching for the event
• Calling for New Client Data & Dealer's data

Executive – Sale & After Sales - Omaxe Chandigarh Extension Private Limited, Chandigarh - Chandigarh

(2012-11 - 2014-09)

• Appraise properties using local comparisons
• Visit and show several sites and explain features of building
• Discuss costs of maintaining building and possible renovations with client
• Seek out acquisition targets and grow book of leads
• Ensure all paperwork is properly filled out
• Co-ordinate Team to complete on-site work for possession
• Establish and maintain the relationships with clients and potential buyer
• Co-ordinating with Legal team to full fill all legal requirements in documents
• Have all properties inspected thoroughly and identify possible repairs

Customer Service Representative - Airtel Customer Care, Mohali - Mohali, Punjab

(2012-01 - 2012-11)

• Serving Customers by providing product and service information
• Resolving product and service problems
• Providing technical assistance to customer for service
• Communicating problems to concern department for call closure

MBA - L.P.U. Jalandhar

B.S.C - IT - P.T.U. (2014)

Master Diploma - Information Technology (2011)

XII - Punjab School Education Board, Mohali (2010)

X - Punjab School Education Board, Mohali (2008)