Vikram Singh Bhoj

Dynamic Team Lead with expertise in performance optimization and conflict resolution. Drives project completion by managing a team of over 30 members, fostering a productive work environment. Implements training programs that enhance team efficiency and deliver quality service

Team Lead – Operations - Bill Gosling Outsourcing

(2023-05)

• Managed and mentored a team of 30+ employees, driving performance improvement, operational efficiency, and successful project delivery.
• Implemented training programs, resolved team conflicts, and ensured adherence to quality standards while fostering a productive and collaborative work environment.

Shift Supervisor – Operations - MattsenKumar Pvt. Ltd.

(2020-12 - 2023-05)

Professional operations with experience leading teams, optimizing workflows, and driving operational efficiency. Skilled in staff training, performance management, recruitment, and employee development, with a proven ability to build high-performing teams and foster a collaborative workplace culture.

Performance Specialist - MattsenKumar Pvt. Ltd.

(2019-09 - 2020-12)

Quality Assurance professional with experience in conducting audits, assessing product quality, and ensuring compliance with industry regulations and company standards. Skilled in analyzing audit findings, preparing management reports, implementing quality improvement initiatives, and driving continuous process enhancements to support operational excellence.

Executive - MattsenKumar Pvt. Ltd.

(2016-10 - 2019-09)

Quality Assurance professional with experience in conducting audits, assessing product quality, and ensuring compliance with industry regulations and company standards. Skilled in analyzing audit findings, preparing management reports, implementing quality improvement initiatives, and driving continuous process enhancements to support operational excellence.

Bachelor of Computer Applications - Sikkim Manipal University (2016)

Higher Secondary Schooling from Arts - Army Public School (2005)