Vikrant Bhargava
GCC Lead, Digital, Operations & Delivery Head
Talent
Bengaluru, Bengaluru UrbanMember since August 14, 2023
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About
Over 23+ years of experience as business head, sales head, Operations & delivery head; hands on expertise in digital automation, digital marketing, analytics & Technology. Owned & responsible for cost management, P&L, business efficiency, client engagement, stakeholder management & inside sales.
More than 15 years of experience in leading GCC (Global Capability Centre) for Kinesso India, IBM GMC, Capgemini Shared Services, Ogilvy & Mather, National Operations head at ICICI, also have 17+ years of experience in running multiple business teams with 2500+ FTE generating revenue of more than 65 US Million dollars across operational delivery centers.
Experience
- 19 years of experience in running marketing, digital marketing operations, social & paid campaigns for global markets
- 13 years of experience in sales & business development for financial products, digital, retail, SaaS & ITeS products
- Over 14 years of experience in managing profit centre, managed P&L of 65 million USD
- 18 years of experience in ramping & scaling business, managed 2500+ FTE, build up SOPs, process etc.
- 16 years of leading GCC setups in APAC region, India – Mumbai, Pune & Mysore, Kaula Lumpur & Manila
Education
- Business Leadership Certification Program, 2010; Cornell University, USA
- PGDGM, Management, 2004; Indian Institute Of management - Kozikode
- MBA, Marketing, 1999; University of Meerut - India
