ServiceNow Developer
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Highly skilled ServiceNow Developer with 4+ years of overall IT experience, including 4+ years of hands-on experience in ServiceNow development and administration. Expertise in designing, customizing, and implementing enterprise-grade ServiceNow solutions across ITSM, HRSD, ITOM, and ITAM modules. Proficient in Service Portal, Scoped Applications, Flow Designer, and Workflow automation.
Strong knowledge of JavaScript, HTML, CSS, and integrations. Discovery professional with excellent problem-solving and communication skills. Experienced in delivering scalable, automated, and efficient solutions, contributing to continuous improvement and organizational success.
ServiceNow Developer at SWIFT SOLUTION Pvt. Ltd. (2022-03 – Present)
Contributing to enterprise-level ServiceNow implementations for clients such as cognizant, Sapphire IMS, and Smart Communications. Responsible for designing and customizing solutions across ITSM, HRSD, and ITOM modules, while developing workflows, Flow Designer automations, and Service Portal components to enhance business processes. Implemented integrations using REST and SOAP APIs, ensuring seamless data exchange across systems.
Focused on improving platform performance, stability, and overall user experience, while actively collaborating within Agile/Scrum environments to deliver high-quality solutions.
B.Tech in Computer Science and Engineering – Jawaharlal Nehru Technological University (JNTU) (2022)
