Vinay Kumar

A proactive and skilled individual with 11+ years’ experience of Knowledge and leadership quality seeks an MIS Executive position.

Technical Support Engineer at Navayuga InfoTech Pvt. Ltd (2023-05 – Present)

Working for Airports Authority of India (Ministry of Civil Aviation-Delhi) in IT Department.

• Making Daily reports/Documents on all the invoices generated by Airlines.
• Maintaining AIMS portal with the support team from Hyderabad via mails/call.
• Daily communicate with the user department related to any queries.
• Making financial records in Excel.
• RCS work related approving of the invoices in the Aims portal and guide operator in raising the invoices
• Daily resolve the issues/queries from Airlines and from airports authority of India (ION, Comparative station, sanction order, operator invoice)
• Attend the meeting held by AAI officials for the SRS (software requirement specification) work.
• Learnt technical issues while raising of invoices in AIMS portal and gain experience in resolving those issues effectively and efficiently.
• Correcting movements in invoices (Passengers data, flight seats sold, VGF amount).
• Fulfilling the requirements in AIMS portal as per AAI officials e.g. dashboard, MS excel, payment mode
• Resolving Frequency movements in ION.
• Maintaining AIMS portal, learnt SRS work discussed during meetings, learning of new queries raised by operators
• worked under RCS team. Resolved all queries effectively and efficiently.

Technical Support Engineer at Knight Technology Services (2021-01 – 2023-03)

• All the hardware and software issued is being researched and identified.
• Giving proper training to the respective end user and other southern regions
• All the issues logged in and resolved properly.
• Proper communication via phone, mailing and solve all the technical issues.

MIS Executive at Knight Technology Services (2015-05 – 2019-12)

• Prepared Weekly Performance Status Reports which includes sales and marketing status.
• Collated, analyzed and documented company’s quarterly and half yearly performance details.
• Develop and implement MIS policies to ensure data accuracy and security

MIS (management information system) Executive at International Designs and Engineering Solutions (2012-10 – 2015-04)

• Prepared Weekly Performance Status Reports which includes sales and marketing status.
• Collated, analyzed and documented company’s quarterly and half yearly performance details.
• Develop and implement MIS policies to ensure data accuracy and security.
• Develop process improvements for increased efficiency and cost effectiveness
• Communication with top management and application developer to coordinated current development projects
• Experience in handling all the MS Functions effectively including VLOOKUP & HLOOKUP.
• Experience in Managing data, research and data mining in different regions.

Graduate Apprentice (internship) trainee (Electronics) at INDIAN SPACE RESEARCH ORAGANISATION (LIQUID PROPULSION SYSTEM CENTER) (2010-12 – 2011-05)

• Maintaining Temperature, Pressure, electrical wiring works in Instrumentation department in cryogenics engine.
• Making reports related to transducers, thermostat in cryogenics engine.
• Weekly meeting

GRADUATE ENGINEER TRAINEE (production and maintenance department) at MARK EXHAUST SYSTEM LIMITED (2009-03 – 2009-11)

• Maintaining production and maintenance department with the support of seniors.
• Making file related to everyday production in Robotics department.
• Maintaining the PLC machine with the support of seniors.

Bachelor of Engineering in Electronics and communication – APEEJAY COLLEGE OF ENGINEERING (Sohna) (2008)

Matriculation – Delhi Public School (Gurgaon) (2004)

Intermediate – Delhi Public School (Gurgaon) (2002)