Team Lead at SCOOTSY LOGISTICS LTD (2025-01 – Present)
Department: Business Development and Facilities; Team Size: 20 [Including self]
- Site identification for setting up the Swiggy instamart store.
- Regular follow up with vendors for completion of work
- Negotiation and coordinating with Landlord for setting up a new store.
- Preparing Lease agreement as per the Legal process and ensuring Legal compliance.
- Handling payment to vendor and coordinating with Central Finance Team for clearing the vendor payment on time.
- Ensuring proper handover of the site to Infra Team to carry out the interior works.
- Processing vendor payment on time & Supporting the reconciliation team.
Manager at HDFC BANK LTD (2021-05 – 2024-07)
Department: Loan against Securities Operations; Team Size: 30 [Including self]; Position: Operation Manager
- Verifying the identity of customers and ensuring compliance with know your customer (KYC) regulations.
- Monitoring and reporting any suspicious or fraudulent activities.
- Maintaining accurate and updated records of customer information and documentation.
- Collaborating with internal teams and external regulators to ensure compliance with KYC requirements.
- Assisted in the implementation of new AML and KYC policies and procedures.
- Analyzed and verified client documents and information to identify any potential risks or red flags.
- Reviewed and verified client documentation including ID, proof of address, and source of funds.
- Performed enhanced due diligence on politically exposed persons and high net worth individuals.
- Collaborated with internal and external stakeholders to resolve any KYC-related issues
- Prepared and maintained detailed KYC records and documentation for audit and regulatory.
- Verifying & authorizing the files for disbursing loan bases the availability of quantity of funds in Mutual funds and Shares.
- Supporting front end sales team for opening a loan against securities account.
- Ensuring all the mandatory documents and checklist are verified before opening the Loan against Securities account
- Supporting the business team to achieve the business goal and ensuring profit to the organization.
- Certified holder of Depository Operations in National Institute of Securities Markets (NISM)
Manager at HDFC BANK LTD (2013-09 – 2021-04)
ATM Channel; Team Size: 18 [Including self]
- Handling New ATM Projects for Tamil Nadu, Kerala, Karnataka, Telangana & AP
- Ensuring ATM Uptime is reached as per the bank's designated percentage 96.10%
- Ensuring Down ATM are attend and made live as per the TAT
- Coordinating & supporting other various departments like Currency Chest / IT Team / Projects /Retail Branch Banking / Administration team on related to ATM support
- Coordinating with Central team for new process implementation
- Preparing various MIS reports related to ATM
- Ensuring the Customer complaints are closed as per the TAT and followed the process
- Coordinating & Supporting the reconciliation team for resolving the ATM differences.
Assistant Manager at KOTAK MAHINDRA BANL LTD (2012-02 – 2013-09)
Facility Management Team; Team Size: 3 [Including self]
- Verifying & processing vendor bills / Quotations / Purchase Order and bringing new clients
- Regular follow up with vendors for completion of work
- Handling Payment to Vendors & Coordinating with Central Finance team for processing vendor payment and clearing payments related issues.
- Ensuring the Customer complaints are closed as per the TAT and followed the process
- Coordinating & Supporting the reconciliation team for resolving any Vendor payment differences.
- Supporting Senior Management for Travel and meeting arrangements.
Project assistant at ADFC PRIVATE LTD (2008-09 – 2012-02)
Operations; Team Size: 4 [Including self]
- Assisting infrastructure department for Tamil Nadu
- Site Identification for Setting up of New ATM and New Branches
- Negotiation and landlord coordination for new ATM's premises and prepare agreements as per legal process and ensuring legal compliance
- Coordinating with Central Legal Department to execute agreements as per legal process
- Coordinating with Central Procurement team for issue of Works Order to the vendors
- Timely follow up with vendors for completion of work
- Handling Payment to Vendors & Coordinating with Central Finance team for processing vendor payment and clearing payments related issues
- Updating MIS on regular intervals with respect to ATM's and New branch's status
- Coordinating Various Vendors for requirement of setting up of DG Sets, UPS, Stabilizers, Air conditioners, Note Counting Machine, Fax / Photocopier Machine,CCTV, FAS, PAS, fire extinguisher etc for New branches
- Coordinating Administrations team for good Supports look & feel work environment, Office interiors / Remodeling / Renovation / Expansion of existing Branch and ATM's infrastructure etc
- Ensuring proper handover of the New Branches & ATMs to Administration Department after completion of project.