Vinay Shah

Principal Functional Consultant with over 19 years of experience specializing in Logistics and Service domains, with proven expertise in Purchase, Sales, and Warehousing. Strong track record in delivering end-to-end ERP implementations, business process improvements, and global rollouts across industries. Adept at understanding client requirements, designing functional solutions, and ensuring smooth post-go-live operations.

Recognized for building strong client relationships, resolving complex business issues efficiently, and driving process excellence.

Principal Functional Consultant – Logistics & Service at Infor India Pvt. Ltd. (2017-11 – Present)

Senior functional consultant specializing in Infor LN Logistics and Service modules, responsible for end-to-end support, implementation, and process optimization across global business units. Acting as SCM Team-Lead in client support initiatives with key clients including WSA, Rolls-Royce Commercial Marine, and Kongsberg Maritime.

• Acted as SCM Team-Lead for 5 years in client support initiatives, mentoring functional consultants, coordinating cross-functional deliverables, and ensuring timely resolution of logistics-related issues
• Served as senior functional consultant specializing in Infor LN Logistics and Service modules, responsible for end-to-end support, implementation, and process optimization across global business units
• Collaborated directly with business users, understanding pain points, and delivering quick, sustainable functional solutions that enhance operational efficiency
• Led incident resolution and change management for multi-country environments within complex multi-finance and multi-logistics setups
• Analyzed end-to-end logistics and service processes, identified improvement areas, and implemented optimized workflows aligned with client business strategies
• Translated business requirements into detailed functional specifications and solution design documents, working closely with technical teams
• Conducted Conference Room Pilots (CRP) and User Acceptance Testing (UAT) sessions with clients to validate business process flows
• Designed and executed cutover plans, prepared test scripts, and managed go-live and post-implementation support activities
• Conducted training sessions for key and super users, enabling smooth adoption of new functionalities
• Provided ongoing support to high-value clients such as Sivantos Widex Audiology, Rolls-Royce Marine, and Kongsberg Maritime
• Played critical role in stabilizing and enhancing logistics and service operations post go-live for multiple international sites
• Recognized by clients for exceptional responsiveness and ability to bridge business and technical teams effectively
• Contributed to several successful global rollouts and upgrades within strict timelines

Manager – Spare Parts at Bajaj Electricals Ltd. (2009-08 – 2017-01)

Led end-to-end warehouse and supply chain operations across 25 locations nationwide. Managed procurement, vendor relations, and logistics ensuring timely and cost-effective supply. Conducted ISO audits ensuring 100% stock accuracy and compliance.

• Led end-to-end warehouse and supply chain operations across 25 locations nationwide
• Managed procurement, vendor relations, and logistics ensuring timely and cost-effective supply
• Conducted ISO audits ensuring 100% stock accuracy and compliance
• Developed MIS reports on order execution, inventory aging, and vendor performance
• Implemented material planning, vendor evaluation, and cost-control measures
• Awarded multiple Excellence Awards for outstanding service operations

MBA in Business Administration – Sikkim Manipal University (2007)

PGDIT in Information Technology – Sikkim Manipal University (2005)

BCA in Computer Applications – Chaudhary Charan Singh University (2004)