Vinayak Tayal

Dedicated and results-oriented professional with over 4 years of experience across customer support, telecalling, telesales, broadcast operations, and technical services. Skilled in customer communication, sales conversion, problem-solving, and working in fast-paced environments. Recognized for achieving the first sale on the very first day at Livpure. Strong communication, customer service, and teamwork abilities with a commitment to delivering high-quality results.

CUSTOMER CARE EXECUTIVE (TELECALLER) - MakeMyTrip

• Handled inbound and outbound customer calls.
• Assisted customers with travel-related queries and bookings.
• Resolved customer concerns while maintaining high service standards.
• Maintained customer records and ensured timely follow-ups.

TELESALES EXECUTIVE - Livpure

• Promoted Livpure products and services through outbound calls.
• Generated leads and converted prospects into sales.
• Achieved daily and monthly sales targets.
• Received a certificate for achieving the first sale on the very first day.

PCR HEAD - HNN 24X7

• Managed Production Control Room (PCR) operations.
• Coordinated live broadcasts and ensured smooth workflow.
• Communicated with production teams to maintain uninterrupted operations.

CCTV TECHNICIAN - Vyom Enterprises

• Installed, configured, and maintained CCTV systems.
• Diagnosed and resolved technical issues.
• Provided on-site technical support and customer assistance.

Bachelor of Commerce (B.Com) - Commerce

Class 12 (CBSE)