Vinod Chander

The experience and skills I bring have fully prepared me to succeed in this position. I have a solid knowledge of the industry and have demonstrated competencies in customer service,management and leadership.

I firmly believe that my background is an excellent match for your business, and I could confidently contribute to your team.

To close,I believe that I am an excellent match for this position, and I would love the opportunity to expand on some of my career highlights and most remarkable achievements

SERVER TRAINER, 01/2013 - 08/2015

Chili's Restaurant, Chandigarh, INDIA.

ASSISTANT RESTAURANT MANAGER, 08/2018 - 03/2022

Izumi Restaurant & Lounge, Kampala, UGANDA

EXPERIENCE

Cleared and reset tables with clean service ware to uphold faultless restaurant standards.

• • Greeted new customers, answered initial questions and took drink orders. Retained knowledge of current menu selections for accurate, reliable customer guidance.
• Upsold, cross-sold and recommended additional items to customers to grow restaurant sales. • Resolved customer complaints promptly, escalating larger operational concerns to management.
• • Seated guests quickly and coordinated timely service to minimize table wait times. Determined root cause of performance trends, developing process improvement plans to target assurance in safety, quality and customer satisfaction.
• Conducted daily pre-shift and weekly departmental meetings to maximise organisational efficiency. • Performed restaurant walk-through to gauge timeliness and excellent service quality. •
• Regularly updated computer systems with new pricing and daily food specials. Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
• Minimised loss and misuse of equipment through proper supervision and staff training.

HIGH SCHOOL FROM CBSE INDIA.2009