Sales and Service Manager
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MBA (General) with 24 years of experience in:
~ Business Planning and Dev ~ Network Planning and Dev ~ Channel Management
~ Service Operations ~ Sales Administration ~ Team Management
As a skilled MBA (General) with 24 years of experience in Business Planning and Development, Network Planning and Development, Channel Management, Service Operations, Sales Administration and Team Management. Creating new opportunities and expanding business in term of numbers as well as revenue. Led the planning, development and implementation of new businesses, strategies, processes, products and services for Reliance Retail in India.
Creating new opportunities and expanding business in terms of numbers as well as revenue. Resourceful at maintaining business relationship with clients and customers to achieve the expansion in existing business terms as well as nurturing for new opportunities. Skilled at spearheading entire operations along with implementation of various techniques for improving the process operations along with cost effectiveness.
Accomplished, ambitious and dedicated professional with expertise in providing counselling, training / development, instruction and consulting.
My background includes handling the overall operations at the channel setups & secondary channels. Streamlining the business systems, developing new systems & training for enhancing efficiency. Conducting training programmed to enhance operational efficiencies of workforce, focusing on business development & customer care aspect.
Maintaining an effective inventory of spare for smooth execution of service operations. Coordinating with the principals for providing product performance reports & possible enhancements. Achieving regional budgeted profits & sales targets for company’s range of products.
Developing relationships with key institutions in target organizations for business development. Interfacing with clients for suggesting the most viable product range and cultivating relations with them for securing repeat business. Providing business support to clients and resolving their issues concerns.
In addition to my experience, I have completed MBA (General) from Institute for Technology and Management (ITM) Mumbai, affiliated to Sothern New Hampshire University Manchester (USA) with 83% I have cleared my Diploma in Electronics & Telecommunication Engineering from JSPM Polytechnic, Pusad, affiliated to Board Of Technical Examinations, Maharashtra State with 63%. I proactively keep my qualification up to date through professional development courses, workshops and seminars. I am enclosing my detailed resume this should give you some idea of my educational qualifications and experience.
MBA (General) with 24 years of experience in:
~ Business Planning and Dev ~ Network Planning and Dev ~ Channel Management
~ Service Operations ~ Sales Administration ~ Team Management
