Vinoth Kumar
Service Advisor & Technical Executive
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About
Hard worker and an effective communicator with excellent relationship management & interpersonal skills. Seeking to secure a challenging position where I can effectively contribute skills as Technical Professional, possessing competent Technical Skills.
Experience
CERTIFIED CUSTOMER SERVICE CONSULTANT - MERCEDES BENZ in TVS SUNDARAM MOTORS - Bangalore
(2017-10)
Bodyshop Service Advisor - HONDA in ELITE AUTOMOBILES PRIVATE LIMITED - Bangalore
(2016-04 - 2017-10)
Service Advisor - CHEVROLET in TVS SUNDARAM MOTORS - Chennai
(2013-09 - 2016-03)
- Responsible for the control of planning and management of work at site, with proper safety and quality measures, to meet the requirement of progress of project.
- Monitoring quality systems & compliance with pre set standards; troubleshooting and maintaining requisite documents to ensure complete in-process quality & improvement in process capabilities.
- Dealing with customers for proper quality service.
- Key player in scheduling, Erection planning and monitoring the progress as per schedule and implementing preventive & defect free service to ensure smooth functioning of all equipments in workshop.
- Verifying technician's qualification during work allocation and ensuring qualified technicians / services employed on vehicles.
- Participating in co-ordination meetings with the contractor for review of work progress weekly and Monthly & in same meeting set planning for next Week, to achieve the overall targeted schedule.
- Coordinating with H.O for sequential supply of materials for smooth functioning of work and also preparing the daily progress report and maintaining the documentation as per FQP.
- Successfully coordinate tasks with customer and as well as contractors for the required workshop maintenance and supervise maintenance/ repairing work
Education
Bachelor's Degree - Mechanical Engineering - Thiruvalluvar College of Engineering & Technology (2013)
H.S.C.C. - Sunbeam Matriculation & Higher Secondary School (2009)
S.S.L.C. - Sunbeam Matriculation & Higher Secondary School (2007)
