Vinothkumar Gopal
Sap solman charm test management
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About
Sap solman consultant , can manage impementation, can mnage charm cange mangement and test management
Experience
Over all 13 years of experience in IT industry.
On that 11 years of experience in SAP with implementation, support, upgrade projects and currently working as SAP Manager in Cognizant Technology Solutions.
Worked on Solution Manager 7.2 SPS 08 fresh upgrade and implemented successfully.
Administered Solution to determine the SAP landscapes to implement functionalities of Solman.
Charm – Implemented Change request management with Action driven TRs release and import, custom status profile, Multi level categorization, Email alerts, approval procedures and Managing Change cycles.
ITSM - Implemented incident management with BRF+ customization.
Solution documentation - Implemented process management.
Job Monitoring - Implemented directly with managed systems.
System Monitoring - Implemented with auto Incident and Notification creation on breaching Metrics.
Provided End user support on above Solman Functionality issues, training materials and training to End users.
Currently Implementing and Managing Basis, Solman Teams on Change management, Incident management, Test management, Business process management,
Education
Bsc. Computer science
