Vipin Kumar

Motivated B.Com graduate with 2 years of experience in Customer Service, Telecalling, and Sales, skilled at handling customer queries, resolving issues, and maintaining strong client relationships. Working knowledge of Accounting and Tally Prime. Seeking a Customer Service / Customer Support role — remote or on-site — to deliver reliable, courteous service and contribute to organizational growth.

Sales Executive / Telecaller

(2022-01 - 2024-12)

Handled customer interactions via phone; supported sales and lead-generation targets.

• Made outbound calls to potential and existing customers, resolving queries and providing accurate product information — core customer service skills.
• Generated and followed up on leads, maintaining strong, courteous customer relationships.
• Promoted company products/services and consistently achieved sales and calling targets.
• Maintained accurate call records and follow-up schedules.
• Contributed to team performance goals through consistent, reliable communication.

Bachelor of Commerce - Commerce