Vipul Bhardwaj

Strategic Travel & Administration professional with 18+ years of extensive experience leading corporate travel operations, global travel coordination, travel compliance, vendor governance, forex management, and administrative operations across multinational organizations. Proven expertise in managing end-to-end domestic and international travel operations for while driving operational excellence, policy compliance, traveler experience, and cost optimization initiatives. Hands-on expertise with GDS platforms including Galileo and Amadeus, along with strong exposure to travel management systems.

Recognized for building strong stakeholder relationships, driving operational efficiencies, and leading service-oriented travel operations in fast-paced global environments.

Travel Manager - One97 Communications Ltd. (Paytm) - Noida

(2023-10 - 2025-06)

Led end-to-end domestic and international corporate travel operations for business travelers across multiple functions and locations.

• Managed travel bookings, approvals, policy compliance, traveler support, and operational governance aligned with organizational objectives.
• Coordinated travel logistics including flights, hotels, ground transportation, visa support, and travel insurance.
• Managed strategic relationships with airlines, hotels, travel management companies, and service providers to ensure service quality and cost optimization.
• Supported travel policy implementation, operational controls, travel approvals, and governance mechanisms.
• Coordinated closely with Finance teams for travel budgeting, expense reconciliation, reporting, and audit support.
• Managed forex coordination for international travelers in collaboration with authorized vendors and finance stakeholders.
• Resolved travel escalations and disruptions proactively while ensuring seamless traveler experience and business continuity.
• Supported leadership meetings, offsites, client visits, and event travel logistics while maintaining service standards and budget controls.

Assistant Manager – Travel & GDS - Innowia BPM Services Pvt. Ltd. - Gurugram

(2022-06 - 2023-10)

Managed daily operations of the corporate travel desk supporting domestic and international travel requirements.

• Ensured compliance with organizational travel policies, and governance standards.
• Coordinated travel arrangements for employees across business units including flights, hotels, visas, insurance, and transportation.
• Partnered with travel vendors and service providers to improve operational efficiency and traveler experience.
• Handled travel escalations, schedule disruptions, and emergency travel requirements.
• Maintained strong stakeholder relationships with HR, Finance, business leaders, and external travel partners.

Assistant Manager – Travel & Events - Engineer.ai India Pvt. Ltd. - Gurugram

(2021-08 - 2022-06)

Managed domestic and international travel coordination for leadership teams, employees, and corporate events.

• Coordinated visa processing, documentation support, travel compliance, and traveler guidance for international business travel.
• Led planning and execution support for corporate events, business meetings, leadership offsites, and promotional activities.
• Coordinated venue bookings, hospitality arrangements, transportation logistics, and vendor management activities.
• Managed supplier negotiations and procurement coordination for event merchandise and operational requirements.
• Supported cost optimization initiatives and ensured smooth event execution within approved budgets.

Senior Travel Associate - BCD Travel - New Delhi

(2018-07 - 2020-10)

Managed end-to-end corporate travel operations for global clients including PayU, Takeda, and TSYS.

• Coordinated international travel bookings across US and EMEA regions while ensuring SLA adherence and policy compliance.
• Supported travelers with visa coordination, travel documentation, itinerary management, and travel advisory guidance.
• Managed travel escalations, cancellations, schedule changes, and after-hours traveler support requirements.
• Generated operational and travel reporting for internal stakeholders and client reviews.

Senior Travel Consultant - American Express Global Business Travel - Gurugram

(2015-08 - 2018-06)

Delivered corporate travel management support for multinational clients using Galileo and other GDS systems.

• Managed complex international travel itineraries including air, hotel, transportation, and ancillary travel services.
• Ensured adherence to travel policies, client governance standards, and operational procedures.
• Supported travel analytics, operational reporting, and traveler experience initiatives.
• Worked closely with travel management partners, suppliers, and internal stakeholders to ensure service excellence.

Senior Travel Counsellor - Carlson Wagonlit India Ltd. - Gurugram

(2014-09 - 2015-08)

Coordinated domestic and international reservations for corporate travelers across multiple business accounts.

• Maintained travel records, billing coordination, reporting, and audit readiness documentation.
• Supported travelers with itinerary modifications, policy clarifications, and operational assistance.

Team Leader – Business Analytics (Hotels) - Fareportal India Ltd. - Gurugram

(2008-01 - 2013-09)

Led hotel supply and analytics operations for CheapOair and OneTravel brands.

• Managed hotel partnerships, commercial negotiations, supplier relationships, and operational coordination.
• Worked closely with product, sales, technology, and operations teams to improve business performance.
• Supported revenue optimization initiatives, supplier governance, and reporting analysis.

Reservation & Ticketing Agent - Interglobe Technologies Pvt. Ltd.

(2006-03 - 2007-12)

Reservation & Ticketing Executive - Stracon Back Office Solutions Ltd.

(2005-04 - 2006-03)

Bachelor of Science - Hotel Management - IHMCTAN (2003)