Viraaj Sharma

A motivated digital marketing learner with a strong curiosity about how brands grow online. I recently completed a digital marketing course where I gained hands-on exposure to SEO, content creation, and social media strategies. I enjoy experimenting with ideas, analyzing what works, and continuously improving my approach. As someone starting my journey in the industry, I bring energy, creativity, and a strong willingness to learn quickly and contribute to real marketing campaigns.

Digital Marketing at Self practice (2025-10 – 2026-01)

• Created social media posts and designs using Canva.
• Participated in content planning and audience engagement activities.
• Assisted in analysing performance metrics through Google Analytics.
• Identified trends and contributed to optimising content ideas for enhanced reach.
• Supported keyword research and assisted in basic on-page SEO implementation.

Customer care executive at Telus (2022-09 – 2024-03)

• Assisted customers by providing support in an international environment.
• Resolved customer queries, complaints, and technical issues promptly.
• Utilised CRM tools and call-handling systems effectively.
• Maintained professionalism and customer satisfaction during high-pressure situations.

Bachelor of Arts in Psychology – Panjab university (2024-09 – 2027-05)

Diploma in Computer Science – George Brown College (2022-01 – 2024-01)

Senior Secondary in Non-medical Stream – Wisdom World School (2020-01)