Vish You

To obtain a challenging position in the service and logistics industry where I can effectively utilize my skills, maintain professional ethics and integrity, and contribute to the growth and reputation of the organization.

Customer Service Executive (Logistics) - Air India Airport Services Limited - Domestic Airport Mumbai T1

(2023-10)

• Managing cargo acceptance and shipment tracking using specialized logistics software.
• Preparing and verifying airway bills, customs documents, manifests, and shipment paperwork.
• Handling pharmaceuticals, perishables, fragile goods, and dangerous goods cargo safely.
• Monitoring shipments in real time and updating customers regarding shipment status.
• Coordinating loading, unloading, and transportation of cargo efficiently.
• Performing shipment tagging, booking, and inventory management.
• Coordinating with warehouse teams and agents for smooth shipment delivery.
• Following company safety procedures and dangerous goods regulations.
• Assisting in audits, inventory checks, and discrepancy inspections.

Bachelor of Commerce - B.Com - Rashtrasant Tukadoji Maharaj Nagpur University

Certificate Course - Aviation, Hospitality, Travel & Customer Service - Frankfinn Institute, Nagpur