Vishaka Sarkar

Motivated and detail-oriented Computer Science graduate with hands-on knowledge of Python, SQL, Web Development, Data Analytics, and Software Development. Experienced in developing AI-based and full stack projects using Python, MySQL, HTML, CSS, JavaScript, PHP, and OpenCV. Possess 3.7 years of corporate experience in operations management, policy analysis, and process handling, along with experience in research and data analysis.

Skilled in problem-solving, team collaboration, process management, and developing practical software solutions.

Senior Operations Associate - WNS Global Services

• Worked on PATH and AQS mid-term change processes involving insurance policy updates and request analysis.
• Analyzed customer requests and updated policy information with high accuracy and compliance.
• Maintained productivity and quality targets while handling workflow management and issue resolution.
• Assisted junior team members with process guidance, query handling, and operational support.
• Collaborated with internal teams to improve process efficiency and service quality.

Research Analyst - Krill Technology

• Conducted data research and analysis based on business requirements and client needs.
• Performed LinkedIn research for company profiling, lead generation, and data validation.
• Worked with business datasets to identify trends, insights, and accurate market information.
• Prepared analytical reports and maintained organized research documentation.

B.Sc. - Computer Science - Arihant College of Arts, Commerce and Science (2026)