SALES EXECUTIVE - ITC Hotels
(2024-10)
- Fostered strong client relationships to support repeat business and long-term partnerships.
- Supported achievement of monthly and quarterly sales targets through effective prospecting and negotiation.
- Assisted in conducting product presentations and demonstrations tailored to meet customer needs.
- Coordinated with cross-functional teams to facilitate smooth order processing, timely delivery, and customer satisfaction.
- Monitored market trends and competitor activity to aid identification of new business opportunities.
- Compiled detailed sales reports and forecasts to assist in strategic decision-making.
- Acknowledged for outstanding performance with wedding and social guests
SALES EXECTIVE - IHCL-TAJ Hotels
(2023-02 - 2024-04)
- Assisted in closing contracts for weddings, conferences, and corporate events.
- Supported senior managers in creating tailored proposals and packages that aligned with client expectations and luxury standards.
- Coordinated with operations and food & beverage teams to ensure smooth event execution, contributing to high guest satisfaction scores.
- Helped generate new leads and nurture client relationships, leading to repeat business.
- Maintained sales records and prepared performance reports to assist in strategic planning.
- Recognised for interpersonal skills and ability to convert inquiries into confirmed bookings.
- Engaged proactively with clients to enhance banquet occupancy rates and promote premium services.
SENIOR BUSINESS EXECTIVE - Enrich Hair and Skin Solutions
(2021-02 - 2022-06)
- Drove business development initiatives that enhanced revenue growth through proactive client acquisition and retention efforts.
- Cultivated key accounts to enhance long-term relationships and ensure elevated customer satisfaction levels.
- Conducted comprehensive market research and competitor analysis to identify new opportunities and drive market share growth.
GUEST REALTION EXECUTIVE - ITC LTD. HOTELS DIVISION
(2017-04 - 2020-09)
- Greeted and welcomed guests with warmth and professionalism to enhance their experience.
- Handled guest inquiries, special requests, and complaints with efficiency and professionalism.
- Coordinated front office housekeeping and F&B teams to deliver tailored services that enhance guest experiences.
