Vishal Ambulkar

To obtain a challenging position in a growth-oriented organization where I can utilize my experience in sales, customer service, team management, field operations, and skincare & cosmetics product consultation. I aim to contribute to the organization's growth through strong customer relationships, effective team coordination, sales performance, and continuous learning.

Customer Associate at Flipkart Service pvt Ltd (2018-08 – 2021-10)

• Delivery of large appliances in the entire ahmedabad City
• Interacts with customer to provide information in responce to inquires about process, productof service, handle and resolve complaints of refer complex metter to professional or managerial staff

Team Leader at Skywards Organization (2021-11 – 2023-08)

• Trained and guided new team members on sales processes, customer interaction, and field activities.
• Supported and motivated team members to achieve their daily and monthly sales targets.
• Monitored team performance and provided regular guidance to improve sales productivity.
• Personally worked in the field to generate sales, interact with customers, and understand market requirements.
• Handled customer interactions and helped team members resolve customer-related queries.
• Coordinated day-to-day team activities and ensured smooth execution of sales operations.
• Assisted new employees in developing communication, customer-handling, and sales skills.

Supervisor at Magenta Mobility (2023-09 – 2024-10)

• Managed electric vehicle (EV) operations provided for Flipkart Grocery delivery services.
• Supervised the availability, condition, and day-to-day management of electric vehicles used by delivery staff.
• Managed and coordinated manpower deployed for Flipkart Grocery operations.
• Maintained and monitored team attendance and ensured proper workforce availability.
• Handled day-to-day team management and coordinated work assignments.
• Monitored operational requirements and ensured smooth functioning of vehicle and manpower operations.
• Coordinated with delivery team members to address operational and vehicle-related issues.

Customer Service Executive at Nature's Basket (2024-11 – 2025-11)

• Handled walk-in customers and assisted them with product selection and queries.
• Provided customer service and ensured a positive shopping experience.
• Managed retail sales and supported customers in making suitable product choices.
• Monitored inventory levels and identified products that were running low or required replenishment.
• Coordinated timely supply and replenishment of products before stock levels became critical.
• Maintained awareness of product availability to support smooth day-to-day store operations.
• Assisted in achieving sales through effective customer interaction and product recommendations.

Sales Advisor at Octavos Enterprises Solutions Private Limited (Smytten) (2025-12 – 2026-08)

• Handled walk-in customers and understood their skincare needs and concerns.
• Recommended suitable skincare, cosmetics, and makeup products based on customers' skin types and requirements.
• Assisted customers with product information and guided them in selecting appropriate products.
• Maintained attractive and organized product displays to improve product visibility and customer engagement.
• Promoted skincare, cosmetics, and makeup products to increase sales.
• Worked towards achieving individual and store-level sales targets.
• Built positive customer relationships through effective communication and personalized product recommendations.
• Monitored product availability and supported smooth day-to-day sales operations.

SSC – Silver Bells School (2015)

HSC – Silver Bells School (2017)

Bachelor of Commerce – Sardar Vallabhbhai Patel College (2020)