Vishal Anand

Dedicated Revenue Cycle Management professional with over 7 years of experience specializing in medical collections and denial management. Expert in Home Infusion billing and EOB analysis with a proven track record of optimizing claim adjudication and managing payer portal management systems. Committed to reducing Days Sales Outstanding (DSO) and maximizing revenue recovery through meticulous accounts receivable reconciliation and process improvement.

Credentialing Specialist and AR Caller - HRC Health-Reconnect

(2019-01)

• Analyze and resolve complex claim denials to accelerate Revenue Cycle Management (RCM) and significantly reduce Days Sales Outstanding (DSO).
• Manage payer portal management systems to verify claim adjudication status and ensure accurate reimbursement for Home Infusion and healthcare services.
• Perform comprehensive EOB analysis to identify underpayments and execute effective medical collections strategies across diverse third party payer claims.
• Lead credentialing projects while coordinating with insurance carriers to minimize administrative friction and improve the billing cycle.

AR Caller - Bikham Healthcare

(2017-01 - 2019-01)

• Collect outstanding balances from insurance providers by investigating unpaid accounts and resolving claim adjudication errors promptly.
• Verify patient insurance coverage and eligibility to proactively address and mitigate high denial rates for insurance claims.
• Execute accounts receivable reconciliation to maintain financial accuracy and identify process improvement opportunities for revenue recovery.
• Utilize medical billing software and pharmacy management software principles to track claims and facilitate timely reimbursement.

CCE - Teleperformance

(2016-04 - 2027-01)

• Resolve customer and patient inquiries regarding billing and service issues to improve satisfaction and overall collection efficiency.
• Investigate discrepancy reports to ensure data integrity within the Revenue Cycle Management workflow and administrative records.
• Apply remote work proficiency to handle high volumes of inquiries and documentation tasks while meeting strict performance targets.
• Collaborate with team members to implement process improvements that reduce bad debt and enhance operational productivity.

BCA - Gyan Jyoti Mohali

XII Standard - NIOS Delhi Board (2012-01 - 2013-01)

X Standard - NIOS Delhi Board (2011-01 - 2012-01)