Vishal Biswas

Results-driven Data Analyst with hands-on experience in Python, SQL, Power BI, and advanced Excel for end-to-end data workflows — from raw data ingestion and cleaning through to insight delivery via interactive dashboards. Proven ability to build MIS reports and KPI-tracking solutions that support data-driven decisions in fast-paced operational environments. Adept at translating business questions into analytical frameworks, with a strong eye for data quality, workflow automation, and storytelling through visualization.

ASR Analyst at Concentrix Daksh Services India Pvt. Ltd. (2025-04 – 2025-11)

• Built and maintained daily/weekly MIS reports in Microsoft Excel to track team performance KPIs, reducing manual reporting time by standardizing templates.
• Managed and reconciled customer data records across systems, ensuring 100% data integrity and consistency for downstream reporting.
• Performed data tracking and operational reporting that enabled managers to identify trends and take corrective action in near real time.
• Resolved customer queries with high accuracy in a data-intensive environment, maintaining detailed logs used for quality and compliance reporting.
• Collaborated with team leads to automate repetitive reporting tasks using Excel formulas and structured data layouts, improving team productivity.

Bachelor of Business Administration in BBA – RSMT (2025)