Vishal Chavarkar

My skill, ability to communicate ideas, commitments to perform quality work and make most of my professional expertise. Seeking a marketing position with an organization where demonstrated skills in marketing, administration, and sales can be used to increase profitability and promote growth.

Relationship Officer – Retail Asset (Branch Channel) - QUESS CORP LTD (Deputed at AXIS BANK LTD)

(2021-02)

• Responsible for achievement of Home Loan business target.
• Maintain relationship with Branch staff, Builder and existing clients.
• Educate customers about the various products of home loan.
• Generate Leads for Post-paid and Connections from Corporate clients and offering good and attractive plan and convince them to choose our network.
• Generate new customer leads through various channels.
• Achieving the monthly sales targets, Cross sell assets and fee products.
• Developing relationships with key decision-makers in target organizations for business development.
• Managing activities pertaining to negotiating/ finalization of deals for execution of sales & order processing.
• Build and improve relationships with customers, key suppliers and partners.
• Identify potential opportunities and inform the sales team to follow up.
• Attend to client complaints and resolve issues promptly.
• Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.

Sr.Technical Engineer (Infra-Security Analyst) - NOVAC TECHNOLOGY SOLUTIONS LTD - CBD Belapur (Navi-Mumbai)

(2015-07 - 2020-11)

• Primary Infra-Security Analyst for McAfee EPO server and Symantec Endpoint Protection Manager 12.1 to 14.0 & Trend Micro Endpoint Security global repository servers to deploy Antivirus and Updates to computers, more than 15000 clients.
• Managing more than 4500 systems on Symantec Endpoint Protection Manager 12.1 to 14.0 & McAfee ePolicy Orchestrator 5.3.1 Daily basis to be entitled to download product updates and upgrades, including engine and DAT updates in all Systems in all India branches.

Technical Support Engineer - PCS TECHNOLOGY LTD - Belapur (Navi-Mumbai)

(2014-12 - 2015-07)

Client: SBI Life Insurance

• Research and identify solutions to software and hardware issues.
• Diagnose and troubleshoot technical issues, including account setup and network configuration.
• Ask customers targeted questions to quickly understand the root of the problem.
• Track computer system issues through to resolution, within agreed time limits.
• Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue.

Technical Support Engineer - HCL INFOSYSTEMS LTD

(2011-10 - 2014-12)

Client: JSW Steel Ltd (Dolvi Works). Team Size: 10

• Configured and maintained ANTIVIRUS Server (Symantec Endpoint Protection). Managing all 1500 computers antivirus Maintaining updates, installations, daily basis. This antivirus update online via Symantec server automatically. And antivirus scans all computers at daily basis.
• Installation & configuration Lotus Domino 6.5, 7.0.2, 8.5 Server Creation. Configuration of ID and Create archiving, troubleshooting any Critical problems of lotus notes via Telephonic support to end users.

System Engineer - M/s HI-TECH COMPUTERS

(2010-05 - 2011-07)

• Assembling & dissembling of computer.
• Installation of Operating system & various software.

Bachelor in Commerce - Commerce - Glocal University (UGC APPROVED) (2019-05)

Diploma in Technology - Computer Technology - Government Polytechnic Pen, Mumbai University (2010-04)

10th S.S.C - Janta Highschool Gadab, Mumbai University (2007-07)