Vishal Karena
Detail-oriented and analytical graduate with a background in Electrical Engineering, transitioning into Data Analytics
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About
Detail-oriented and analytical graduate with a background in Electrical Engineering, transitioning into Data Analytics. Possess foundational knowledge of Excel, Google Sheets, Power BI, MySQL, and Python. Skilled in data handling, reporting, and problem-solving with a strong ability to interpret data and generate insights. Seeking an entry-level Data Analyst role.
Experience
Technician - Adecco
(2025-12)
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Customer Service Representative - Concentrix - Vadodara
(2024-12 - 2025-03)
- Managed customer queries via calls, email, and chat
- Maintained and updated customer data in CRM systems
- Resolved issues efficiently with a data-driven approach
- Improved customer satisfaction through timely solutions
Education
B.Tech - Electrical Engineering - Parul University (2019-06 - 2023-03)
12th Science - Kendriya Vidyalaya (2018-04 - 2019-03)
