Vishal Karena

Detail-oriented and analytical graduate with a background in Electrical Engineering, transitioning into Data Analytics. Possess foundational knowledge of Excel, Google Sheets, Power BI, MySQL, and Python. Skilled in data handling, reporting, and problem-solving with a strong ability to interpret data and generate insights. Seeking an entry-level Data Analyst role.

Technician - Adecco

(2025-12)

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.

Customer Service Representative - Concentrix - Vadodara

(2024-12 - 2025-03)

• Managed customer queries via calls, email, and chat
• Maintained and updated customer data in CRM systems
• Resolved issues efficiently with a data-driven approach
• Improved customer satisfaction through timely solutions

B.Tech - Electrical Engineering - Parul University (2019-06 - 2023-03)

12th Science - Kendriya Vidyalaya (2018-04 - 2019-03)